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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Σάββας Γεράκης
(@SGerakes) reported
@playnewworld Fixxxx The game eee Amazon you want to seee a video and think to fix this **** ? Wich game you see Tank players full to be 1vs20 ? Fix your **********
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Gyun Nah 💣
(@gyun_nah) reported
@Shinken_72 @playnewworld Fix furnishing update!?
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slowersword27 aka bearded gamer
(@Christo22121208) reported
@playnewworld can y’all fix the bug where u do Templar quest and nothing happens but now ur stuck on advancement to exculibar when Templar is still locked
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Chaos Tourist Tel.OS
(@telosv2) reported
@AMZNGameStudios @playnewworld There's a lot of issues with the game right now, but ignoring endgame and solo progression, the abysmal drop rate on EGGS and SALT is just outrageously stupid. Come the hell on.
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Carlos Beguigne 🇺🇸
(@CarlosBeguigne) reported
@playnewworld It is great to release new in game content. But it is better to have a properly working game. Fix what needs to be fixed and get people back in the game. If nothing is restored to normal shortly all that money you made is going to dry up. Amazon games is dead for me for now.
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cutegiraffe
(@cutegiraffe6) reported
@shroud How has @playnewworld not fixed furnishing yet shroudy? Do they just not care or what’s going on it’s been weeks and they haven’t even acknowledged there’s an issue yet
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GankerJr @ TwitchTV
(@GankerJr) reported
@playnewworld You have a problem with duping items in game but you dupe the end game content and the monsters to fight. Such a disappointment of a game. I'm glad I got it gifted for free. Only 40 hours into the game. Hit 30 and I don't want to go back. Such a joke.
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f7sapper
(@f7sapper) reported
@playnewworld trying to transfer worlds and my token isn't showing. haven't used and just updated the game. I'm not the only one from our group having this issue either.
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Revan
(@Adamcn88) reported
@playnewworld Better to wait to they fix there many many problems.
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Joanne Loader
(@JoanneLoader) reported
@lewismc07864561 @MythOfEmpires @playnewworld You need to read the messages, the reason it was taken down early is due was due to other issues, it has nothing to do with the planned maintenance.
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld So are you going to keep ignoring us regarding the trading store.....A big part of your game is broken.
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Pinky Stavo
(@PinkyStavo) reported
@BrainStavo @amazon @playnewworld It’s utter bullshit. Terrible customer service #Justice4Brain
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Jack Dawson
(@PickleManXD) reported
@playnewworld FIX YOUR GAME, PACK OF SHITTER DEVS
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Roy - BlacKTaloN
(@_BlacKTaloN_) reported
@playnewworld Man the server's are really running like dogwater guys. I shouldn't have a poor connection (1 red bar - 2 yellow) to US west servers from western Canada. You guys lookin to fix this?
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Voriswiz
(@voriswiz) reported
The worst game developer team I've ever seen hasn't been able to shop in the game in four days, and I don't think they're trying to fix it anymore. They're doing everything they can to keep all the players out of the game, and you're the worst @playnewworld @amazongames
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BetwixtTheBuns
(@betwixtthebuns) reported
@playnewworld -Still can’t trade furnishing items, still have crafted gear BOP making most crafting professions useless, stamina bar still freaks out after regenerating depleted stamina, still WM issues in dungeons, still getting iron ammunition out of 65 elite zones.
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Puhtietow
(@Puhtietow) reported
Gotta love getting the movement bug in outpost rush and not being about to fix it till you've finished the match. cant leave either because you get timed out afterwards for a whole ******* hour @AMZNGameStudios @playnewworld FIX THIS **** ALREADY
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cutegiraffe
(@cutegiraffe6) reported
@playnewworld FIX FURNITURE IN YOUR GAME
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David Martins
(@DavidALMartins) reported
@Giliproo @playnewworld I had that one dropping for me and I was happy since it was a good upgrade for mine but then I saw that mesh error… “noooooo!”
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BetwixtTheBuns
(@betwixtthebuns) reported
@playnewworld Still bugged crates in said elite zones, still musket exploit and rapier bugs, still no compensation for players affected by AH shutdown. 730 hours in game and it’s just become apparent at this point they don’t give af about the game. Still all this issues but WHAT WE DO HAVE
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𝒮𝓎𝓂𝓅𝓁𝒾𝓍𝒾𝓉𝓎
(@SympIixity) reported
@playnewworld can you fix your game? another 2+ hours wasted, a 2% meme company took the declare when we did 80% of influence. They don't even have enough for war or a discord, the leader literally said they had nothing ready for it such a joke... another neg rating from our 90 player company
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Max Effin
(@maxEFFINbucher) reported
Love it when Kay Pacha is the only @playnewworld server down for maintenance. Cmon man
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Jason Daniels
(@Jaysinrd) reported
@playnewworld You fix your **** yet? Don't feel like playing till I know trading post are back up.
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🎮Plague🎮
(@PlagueTemplar) reported
@theY2Jay @amazon @playnewworld Pretty much everything. Trade is broken. Servers are empty. End game content requires groups. No solo worth. It's just a bad game that coulda been the next big mmo...
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EvolDeezul (twitch.tv/evoldeezul)
(@jbyrd00769) reported
@playnewworld look at my stream right now. i have broken the map? i can reproduce the bug if you'd like?
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PNDH🐼
(@playPNDH) reported
. @playnewworld Yooo , 1 day and no news about trading post? , all my itens is back to storage and i got 3k space to 1.5k and now ? u gonna give free space ? or resolve the problem?
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Magnus Smiley
(@smiley7913) reported
@playnewworld Fix ******* AH !!!!!!!!
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Joanne Loader
(@JoanneLoader) reported
@MythOfEmpires @playnewworld Servers down, and within 2 minutes we had information. And this company is open and honest, not lying to the players.
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BaWbErT
(@BaWbErTGames) reported
@playnewworld Just experienced a trade post glitch. Went to sell steel ingots, my gold instantly went from 18k gold to 43 gold. Help please
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Michael Dewhurst
(@TheDewyHD) reported
@playnewworld Could you fix your ******* game??????? cant even run in a dam war!!!!!!!!!!!