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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld What glitch?
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awaitingdeathxii
(@awaitingdeathxi) reported
@playnewworld Why does crafting and buying from trader not count for your gear score that makes no sense is there a fix planned
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Sheng
(@Sheng_iM) reported
@falconmavsfan12 @DannehTV @playnewworld I hope they are, because right now war lag needs to be fixed. Actual bunch of monkeys running around claiming X/Y/Z every war Cov have had against PG there has been a new reason. Duelist is hard malding because he's no1 NW PvPer but can't lead 50 monkeys into a fight
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Daniel
(@falconmavsfan12) reported
@DannehTV @playnewworld If your still doing it knowing it's gonna lag then yea your a PoS and are most likely going to be banned from amazon
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𝙃𝙖𝙮𝙯
(@HayzStreams) reported
Today really was an absolute mess in @playnewworld. Playing in Wars is a chore because of the lag caused by massive amounts of AOE attacks. I really hope this is #1 on their list to sort out because it ruins, undeniably, the BEST part of the game.
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FreemanNSFW
(@FreemanNsfw) reported
@anonyorb @XJWOLF48X @playnewworld The fact that only a handful exact models from manufacturers are popping and not all 3090s or 3080tis should be enough. If it wasn’t NW that did it, it would/will be about her game. Stop blaming the game for a hardware problem. Idk why you can’t get this through your head.
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Axdall
(@AxdallS) reported
@playnewworld Please dont work on server tranfers. Work on lag exploit. in our server the yellow guys destroying everything with lag exploit is not fun. i played 300 hours since the game came out, for what??? Forget everything u working for rigth now and fix this war problem. PLEASE!!!!!!!!
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Cole
(@ImColeGG) reported
After a fresh install of windows I can’t even play New World and it makes me so ******* sad… @playnewworld optimize your game properly and fix all these crashes, it’s awful…. I have a high tier pc and have done everything that your troubleshooting guides tell you to and some…
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Liam
(@Liam_garford) reported
Fix your game!! @playnewworld unplayable completely
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BigSly
(@BigSlyTV) reported
Does anyone else have an issue sticking to one build in @playnewworld
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ItsJymmi 👻
(@itsjymmi) reported
@DannehTV @playnewworld Danneh. I've seen the clip and heard when you said "We’ve gotta f—ing lag to win this, we tried to play without the lag, but it’s not working." By your own words, You were obviously, intentionally exploiting the lag to win the war. Literally cheating.
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Phil "Esquire" Stewart
(@therealEsq) reported
@HayzStreams @playnewworld Welcome to the world of MMO’s and issues. I worry about how much Amazon Games can devote to New World with lackluster store items and no subscription revenue.
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Decent
(@DecentLF) reported
@BigSlyTV @playnewworld If having a problem sticking to the game in general is considered having a problem sticking to one build, then big time yes i have a problem with that
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld Your game is going to die really fast if you dont fix the game breaking glitches and bugs such as invincibility lag in wars, staff tier 5 not working, windowed mode screen shake invincibility and several others. Stop wasting time fixing "screen shake while peting".
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AetherSplice
(@AetherSplice) reported
@playnewworld Yo can we fix the bug where 60's that have max rank faction can only have 25k tokens.. makes hitting 60 pretty bitter when you cant even buy the 60 gear
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld That’s absolutely wild. I had a problem where I couldn’t use wasd at all
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Oops! I'm Sad! (Read My Pinned)
(@EntityofJustice) reported
So, because I'm me, I log on to @playnewworld only to find I'm suffering from a glitch the other players had never heard of before. Time to wait on support to talk to me, I guess.
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Liam
(@Liam_garford) reported
Can't be just me suffering with lag on @playnewworld ?? Up until today, can play on High setting, no lag at all, even in towns. Today, even on LOW settings, near unplayable lag and keep dying because of it. Definitely not an issue on my end 🤔
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
@playnewworld needs to fix the ice gauntlet exploit or everyone's gonna start hating the game real quick
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld Ah yes , the "it is not the company known for making faulty programs and electronics but this one graphic card" defense. The fact there is literally more problems on a game made by an amateur game company should be red flags, but hey Amazon likes to sweep under the rug
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Johnny Boy
(@VodkaCooler) reported
@playnewworld Fix the lag
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BigB
(@MrBigB_) reported
@playnewworld please fix well guardian, that is not a main quest mob that should be a side quest open world boss mob
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Danneh
(@DannehTV) reported
@Scytheology @Earlmeister_ @playnewworld We also agree with this sentiment. What we disagree with is your community, mainly your leaders, being extremely unsportsmanlike. You win, you call us unorganised, you focused hard IG meta (which you know causes lag), you lose, you call us cheaters.
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Javier Rodriguez
(@UNbrk3n) reported
@playnewworld @AMZNGameStudios fix your damn game!! There’s so many complaints on a game that just came out! They’re simple fixes too… #NewWorldMMO
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FreemanNSFW
(@FreemanNsfw) reported
@XJWOLF48X @anonyorb @playnewworld This is nothing like that situation, don’t make loose comparisons. This is a power draw issue with the physical hardware and code that any game should have the option to run. The cards are defective, otherwise ALL of the same lines would be popping, not just some manufacturers.
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Reaper
(@iAm_TheReaper) reported
I really hope @playnewworld Doesnt let me down and continues to build on as well as fix problems that are occurring so that my friends will want to play with. I really enjoy this game in its full aspect but I can also see why people are turned off by it due to the issues.
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💉💉 Amy Pandemie
(@baardvrouw) reported
@chalkiehd_white @Claymore030 @playnewworld These people paid for a service they were told they'd get.
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld Not saying that. You know there are more then CARD PROBLEMS that new world has. If you were more then an Amazon fangirl you would of not spent an entire week defending Amazon and learn how to continue to say your stuff in a comment to yours instead of what you are doing.
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💉💉 Amy Pandemie
(@baardvrouw) reported
@chalkiehd_white @Claymore030 @playnewworld They bought the game and then couldn't play on the servers their friends were on, were told to makea character on a different server, which they could then transfer to another server, and then couldn't. If you don't see the integrity issue with that, that's on you.
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FreemanNSFW
(@FreemanNsfw) reported
@anonyorb @XJWOLF48X @playnewworld So tell me, why are the MSI cards completely in the clear with no issues vs the EVGA popping? They are the same architecture, same diagrams, same layout, running the same code. Difference being between them are quality of components. mUsT bE tHe GaMe, right? Seriously, come on.