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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld And when you fix EU server Harmonia connection its unplayable with 500ms +- ping in evenings a nd weekends.
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Shane Davis
(@TheEnterShaner) reported
@playnewworld Wait. Why wasn’t this done last night when trade post was being reenabled? Why do one thing each day when you can just shut it down for a bit longer to fix 2 very similar issues together? That makes no sense
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plusquevie
(@plusquevie) reported
@playnewworld props for taking responsibility and admitting a bug was introduced by an attempt to fix a bug, it takes a good company to admit a mistake
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Albert
(@LurkingZombie_) reported
@playnewworld Looks good, now when will the armor issues be fixed?
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Also weapon changing not working properly, you cant change, when you use skill on one weapon you cant change to other weapon, you need to click 3 or more times minimum to change to other weapon so clunky and annoying,same with dodges not registering them always and u dead.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Not only Ice storm not working but firestaff close range AOE Incinerate not working properly, 50% of time miss and not do damage at all, dodges not register most of time and you cant dodge, charged attacks not register most of time too if you repeat them.
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Gidyin310
(@gidyin310) reported
@playnewworld i just wanna say ive been missing my house for 4 weeks now yall are some of the worst devs ever at fixing an issue and its not only me thats missing a house there are countless thousands that all reported the same issue weeks ago should not take this long to fix!!!
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Khat
(@ScrawnyGrandpa) reported
@playnewworld When are you going to fix the hatchet exploit? This is arguably as bad as the trading post and gold duping bullshit. Its literally killing more than 50% of the game content... Why are you not even acknowledging it ? Like At all ??
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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pollainfluencer
(@TheDantesito) reported
@Ohm_Town @playnewworld Im just hoping they fix everything, and open new ONLY PVP servers. Soo we can just start over again, with a truely open world PvP Game, with no exploits and shits. But for now, not playing anymore.
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Ариночка Левченко
(@Arina_GP) reported
@playnewworld @amazon is it normal that after ur new patch too many people have a problem w/ 'Login Blocked Suspicious Software or Corrupted Install Detected ' w/ no reason?
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ComicBooksPlus
(@4ColorCrack) reported
@SoujiroTech @playnewworld That's not a healer issue is it. That the heavy armor which like you said everyone has in your server so why insist on punishing healers when tanks & dps are doing the same thing
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EviN
(@Real_EviN) reported
@chrrisk_ @playnewworld That's likely a server-side update, which would be done silently or during the downtime I would guess. Alternatively, they don't have a proper fix yet, and probably don't want to advertise bugs that aren't yet fixable
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Nikymeria
(@Nikymeriaa) reported
@playnewworld fix this ******* hatchet if u don't want than all players leave ur ******* bugged game
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Ayyub
(@dollabillions_) reported
FIX THE HATCHETTTTTTTTTTT @playnewworld
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Ihsanssabri
(@godieisrael) reported
@playnewworld Fix the traveling cost pls, encumbrance cost should be removed, its bad enough the price is already overpriced, but this is just stupid
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Nikymeria
(@Nikymeriaa) reported
@playnewworld fix ur this ******* hatchet if u don't want than all players leave ur ******* bugged game
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silentXthreat
(@Michael99038419) reported
@playnewworld I really hope we have a fix for the broken skills tonight. The game is losing so many players because their play style is broken, because exploiters go unpunished and steam family share is making way too easy to just hop right back into the game to dupe again.
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X ezBigBIRD X
(@ezbigbird) reported
@playnewworld Make the lvl cap to talk in chat lvl 5-10.... Make all these gold sellers lvl at least if they wanna post all day and clutter chat.... EASY FIX
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NickZhurav
(@NickZhurav) reported
@playnewworld PLEASE address the disgusting heavy armor, resilient, healing meta that results in a dumpster fire stalemate. Great axe with animation cancelling is beyond busted. Hatchet is bad too but honestly feels like less of a problem than the other two.
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Barrel
(@LocrianSensei) reported
So let me get this right @playnewworld To fix an exploit involving macros to turn life and fire staves into machine guns, you simply say “oh well we never intended for people to min max via two of the same weapon” Such a ******* cop out.
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Xose | Manning
(@Xosetv) reported
@playnewworld No fix for people that cant transfer servers because of trade post bug?
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Lewis Duran
(@lewisduranphoto) reported
@playnewworld Maybe I missed it, but didn’t see a fix on the great axe infinite speed boost. As nice as it is to get around faster, I can already see people exploiting this. I’ve only barely seen this mentioned in the forums, so maybe that’s why it hasn’t been addressed.
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Daniel
(@Amount_Paid) reported
@amazongames @playnewworld is there any reason why I always get lag detected when playing new world while I’m in a discord call? It’s getting annoying, I can’t even talk to my friends in discord and play the game.
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Swan
(@Swan56White) reported
@playnewworld you need to fix levels with monsters! If I am 4 levels over I should be able to kill it myself. #NewWorldMMO #amazon
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Senpai_Ru
(@SenpaiRu) reported
@playnewworld Still no fix to the server transfer issue. This is the main ASk to be fixed. Clear the expired items tab on the maket place. I have nothing on the trading post. Only issue is the expired items that mysteriously disappearedafter expiration!!! Simple fix!
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Vile_
(@exvile_) reported
@towelthetank @playnewworld lmao still no gauntlet/staff fix, gg
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ChrisK
(@chrrisk_) reported
@playnewworld Will this not fix the issue that some people can't server transfer to a trading post issue?