New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 07:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KTek916 KTek916 (@KTek916) reported

    @playnewworld Can’t log in to play via steam because I’m getting a untrusted anti cheat error message. What’s going on? Others on reddit reporting same issue.

  • Bonnie30101 Bonnie30101 (@Bonnie30101) reported

    Anyone else not able to get onto @playnewworld? Anyone find a fix?

  • jacobcollier70 Jacob Collier (@jacobcollier70) reported

    @playnewworld getting "Steam must be running to play this game" error on startup, unrecoverable. Opted out of steam beta, same issue. Uninstall and reinstall, same issue. I was able to play yesterday, what gives?

  • JubyJams Juby (@JubyJams) reported

    @playnewworld getting a untrusted steamclient64.dll error when launching. Please help!

  • codynewb2015 Cody Newberry (@codynewb2015) reported

    @Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error

  • freakyboyBN qieqie133 (@freakyboyBN) reported

    @Jasterqt @playnewworld You are not the only one, a lot of us having the same issue.

  • Mamagrainn Ed (@Mamagrainn) reported

    @playnewworld @SerMedieval He we have a new issue new world we have must be signed into steam to play and untrusted files 86

  • 97zmartin Zach Martin (@97zmartin) reported

    @playnewworld Is anyone else getting the easy anti cheat error when they try and launch the game? I played fine yesterday and now its doing it all of a sudden.

  • ShestD2 Shest (@ShestD2) reported

    @dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.

  • AllanMougenot Allan Mougenot (@AllanMougenot) reported

    @playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓

  • AshtonWoiwood Ashton Woiwood (@AshtonWoiwood) reported

    @playnewworld just letting you know EAC is flagging steam dlls as untrusted. Can’t login to the game because it requires steam, can’t run steam because EAC :(

  • dice90 Alan Dice (@dice90) reported

    @Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol

  • WanderinMisfit Robert (@WanderinMisfit) reported

    @iamKN568 @playnewworld @Steam_Support Looks like Easy Anti Cheat is down.. So they can't validate DLLs :( It's not a steam issue.

  • randomlyjme Jamie (@randomlyjme) reported

    @playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺

  • PowerMan1469 PowerMan1469 (@PowerMan1469) reported

    @playnewworld Whats going on with the easy anti cheat? Bunch of people cant log in and steam says unrecoverable error?

  • mrgarrison1993 Taylor garrison (@mrgarrison1993) reported

    @playnewworld So, am I not the only one who cannot launch game client due to anti cheat error. Please explain

  • anamarylee Ana (@anamarylee) reported

    @playnewworld Can you fix the broken game? Or give an ETA when it will be playable again? Can't get in since Steam updated

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up

  • Mamagrainn Ed (@Mamagrainn) reported

    @astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢

  • Diegoams2x Diego (@Diegoams2x) reported

    @playnewworld hello I just got home and I find this error Unable to launch game crash to "unrecoverable error" and Easy Anti-Cheat, I go to the forum and I find that there are some people with the same problems and we cannot play, please release a patch or read the forum, thanks.

  • jesseobrien_ Jesse O'Brien (@jesseobrien_) reported

    @playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.

  • emtamy03 🚑 Amy 🚑 (@emtamy03) reported

    @playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?

  • ThisIsGiaant Giaant (@ThisIsGiaant) reported

    @creativem0dz @playnewworld it's an easyanticheat error i play apex

  • kylesonnabend kyle (@kylesonnabend) reported

    @playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!

  • wado1 Luther_Yungblood (@wado1) reported

    @Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.

  • astrophiliacxx 𝔠𝔬𝔡𝔶 ࿏ (@astrophiliacxx) reported

    @Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?

  • mrgarrison1993 Taylor garrison (@mrgarrison1993) reported

    @playnewworld GETTING ANTI CHEAT ERROR THROUGH STEAM GAME CLIENT????????????????? explain this

  • dice90 Alan Dice (@dice90) reported

    @mrgarrison1993 @playnewworld Nope. I've tried everything possible to fix it too. Even tried using cmd to scan and repair files... nothing. Looks like it's on EAC's side.

  • Nick___Stephan Nick Stephan (@Nick___Stephan) reported

    @playnewworld I think a massive bug hit the game. I'm seeing tons of people unable to launch do to the following error. "Unrecoverable Error, you must be logged in to steam to play." This is followed by easy-anticheat saying a Steam .dll is untrusted.

  • Operator_Yankee Operator Yankee (@Operator_Yankee) reported

    @playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat