New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 03:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Hoover6480 Airwoman (@Hoover6480) reported

    @playnewworld I am so glad you caught this bug and are fixing it before you release it. With all the codes that go into a high quality games, it is easy to make a bug. I'd rather a delay then a crash. To all others being rude. Chill they are doing their best.

  • BigShow237 Big Rob (@BigShow237) reported

    @albordestreamer @playnewworld But what does it matter. Be happy they are fixing bugs and updating the game. And it's still in March. This is the problem no is ever happy, not matter what games designers do people just have to complain constantly about everything.

  • AcidSnake87 Hector Ismael Mercado (@AcidSnake87) reported

    @playnewworld I rather a delay than releasing a bad update. It seem the team is really taking past mistakes seriously. Good decision to fix whatever needs fixing. Take your time.

  • DBelchi Siat (@DBelchi) reported

    @playnewworld can you fix the bug of void sword like 1 month with this annoying bug and sword dissapear sometimes

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game

  • albordestreamer alborde (@albordestreamer) reported

    @BigShow237 @playnewworld I agree with you, that we have to be happy with news. But I can't agree that they fix bugs, because to date there hasn't been a patch that hasn't caused more problems than there already were. They have 37 dead servers with an average of 20 players per day and they haven't (1/2)

  • AGodOnTheRise Godontherise (@AGodOnTheRise) reported

    @MLGBMAN @doodimmike @playnewworld Fr It's probably a pretty big problem for them to delay the update

  • Julian_Alcalde_ Julián (@Julian_Alcalde_) reported

    @NoitaBlack @Steelcryo @playnewworld I didn't say that, so bro chill. They have huge bugs in every patch, so it's obvious that they are not working properly.

  • Tech_Sway Tech Sway (@Tech_Sway) reported

    @ShultsGaming @playnewworld They never said it was game-breaking, they never said it was to do with the dungeon. They simply said a bug was found late (since PTR is still live) that needs to be fixed. It's far quicker/easier to fix now before the patch is live than after and it's also the smart play.

  • mooniIix moon 🌙 (@mooniIix) reported

    @playnewworld u guys are so dumb tbh yall don't want patches that are not finished or have bugs but when they delay the patch to fix a bug they found last minute you guys complain too. just be happy that they are finally listening and trying to bee better?? what ******** is wrong with you guys

  • MaxTwelve MaxTwelve (@MaxTwelve) reported

    @playnewworld You really should have updated your splash screen for login.

  • pl4ydaocphx pl4ydaoc (@pl4ydaocphx) reported

    @playnewworld Make it right, make it polished. The community can't afford more dupes and difficult to work around bugs. I've had to take a step back this month because of the issue with lifestaff/void gauntlet weapon swap desync and stuttering

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @Steelcryo @playnewworld I mean they've had a ******* month! And to need an entire 24 hours to fix one bug as a developer, is absolutely pathetic

  • TronDragon4 TronDragon (@TronDragon4) reported

    @playnewworld It does suck, but I’d rather it get delayed if you guys fix the issue than you release something that breaks the game.

  • Julian_Alcalde_ Julián (@Julian_Alcalde_) reported

    @Steelcryo @playnewworld I choose to make a good code in the develop. I guess this option is not avalaible, so I prefer to test, fix and delay.

  • lisuk94 Lisuk94 (@lisuk94) reported

    @yagodia55021530 @playnewworld No it hasen't, aparantly I started playing on a server, and that server seem to low pop, so when they ofered free server change I changed to a high pop server and instantly had lag problem, quit the game, after 2-3 months I wanted to give it a try again but it's way worse...

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @AnthemBurger @playnewworld Sounds like a you problem. They’ve been extremely supportive to players with issues. It’s more likely your server was merged and simply clicking on “worlds” would show u what servers you have characters on. They even have 24-7 chat support.

  • darkpatriot45 IndependentWarrior (@darkpatriot45) reported

    @playnewworld Damn, we made a bingo for bugs on release. The free spot is money glitch, because, well, you know..

  • AnthemBurger SF Escapee (@AnthemBurger) reported

    @VicariousMale @playnewworld It was a "merger issue" that they were "resolving". I only had 1 character on 1 server. It's been a couple few weeks now. Haven't tried again.

  • BigShow237 Big Rob (@BigShow237) reported

    @albordestreamer @playnewworld Every MMO I played from UltimaOnline to EverQuest to WoW to FF14 to ESO to BDO. They all had issues. even years into the game. But people want instant gratification and if they dont get it they complain. MMOs are marathon not a sprint.

  • IamBanned7 Godlike (@IamBanned7) reported

    @Steelcryo @playnewworld New world: “ this is bug fix month where we introduce 100 more bugs.” Get off the soap box these folks havent been the best let’s just be honest.

  • Liquidwillv William Vanderpool (@Liquidwillv) reported

    @playnewworld Hoping you are able to get the fix in so we can enjoy it tomorrow looking forward to any updates

  • yagodia55021530 yago dias (@yagodia55021530) reported

    @lisuk94 @playnewworld it's normal, it's not your internet..desync is something they already accepted and they won't fix it apparently, it's been there since day 1

  • kellyfreeman27 (((ismellh8))) (@kellyfreeman27) reported

    @playnewworld imagine that you screwed up again and can't meet your deadlines again. constant duplicating items and weapon exploits that go on so long players are forced to use the broken weps to compete. shameful

  • PushyJD Justin (@PushyJD) reported

    @playnewworld are you guys doing anything to fix the ridiculous amount of lag, desync and countless other broken things in PVP???

  • ShultsGaming Shults ⚔️ (@ShultsGaming) reported

    @playnewworld This dungeon has been on PTR for nearly a month. How do you find a game breaking bug now?! Tons and tons of people have tested nearly everything. And you think your going to fix a game breaking bug in 24 hours? After a month of testing. Doesn't make any sence.

  • Kevin_He317 Here, have this (@Kevin_He317) reported

    @JoshDanger304 @McWint3r @playnewworld What would build trust is just not making the announcement until it is confirmed to be ready for launch, what doesnt build player trust is making an announcement then delay it literal hours before it’s supposed to launched because of a bug. Better than a broken patch ig but still

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @Matospeet @playnewworld Needing an ENTIRE day to fix one bug, when you are part of one of the largest companies on the planet is a ******* disgrace.

  • ImOutOfAmmoWTF ☠️ Ammo ☠️ (@ImOutOfAmmoWTF) reported

    @albi0naces @Meszer @playnewworld Sorry I don't think to immediately unfollow an account just because I stopped playing a game that is universally known for having issues and losing player base and commented about it on a post from said game about yet another batch of issues. You'll be fine, warrior.

  • atreois AtreoisCis (@atreois) reported

    @Alexandros_Laz @playnewworld It is on a decent game state rn the problem is there is low population on almost every server