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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches | |
Villach | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Airwoman
(@Hoover6480) reported
@playnewworld I am so glad you caught this bug and are fixing it before you release it. With all the codes that go into a high quality games, it is easy to make a bug. I'd rather a delay then a crash. To all others being rude. Chill they are doing their best.
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Big Rob
(@BigShow237) reported
@albordestreamer @playnewworld But what does it matter. Be happy they are fixing bugs and updating the game. And it's still in March. This is the problem no is ever happy, not matter what games designers do people just have to complain constantly about everything.
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Hector Ismael Mercado
(@AcidSnake87) reported
@playnewworld I rather a delay than releasing a bad update. It seem the team is really taking past mistakes seriously. Good decision to fix whatever needs fixing. Take your time.
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Siat
(@DBelchi) reported
@playnewworld can you fix the bug of void sword like 1 month with this annoying bug and sword dissapear sometimes
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ComicBooksPlus
(@4ColorCrack) reported
@Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game
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alborde
(@albordestreamer) reported
@BigShow237 @playnewworld I agree with you, that we have to be happy with news. But I can't agree that they fix bugs, because to date there hasn't been a patch that hasn't caused more problems than there already were. They have 37 dead servers with an average of 20 players per day and they haven't (1/2)
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Godontherise
(@AGodOnTheRise) reported
@MLGBMAN @doodimmike @playnewworld Fr It's probably a pretty big problem for them to delay the update
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Julián
(@Julian_Alcalde_) reported
@NoitaBlack @Steelcryo @playnewworld I didn't say that, so bro chill. They have huge bugs in every patch, so it's obvious that they are not working properly.
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Tech Sway
(@Tech_Sway) reported
@ShultsGaming @playnewworld They never said it was game-breaking, they never said it was to do with the dungeon. They simply said a bug was found late (since PTR is still live) that needs to be fixed. It's far quicker/easier to fix now before the patch is live than after and it's also the smart play.
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moon 🌙
(@mooniIix) reported
@playnewworld u guys are so dumb tbh yall don't want patches that are not finished or have bugs but when they delay the patch to fix a bug they found last minute you guys complain too. just be happy that they are finally listening and trying to bee better?? what ******** is wrong with you guys
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MaxTwelve
(@MaxTwelve) reported
@playnewworld You really should have updated your splash screen for login.
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pl4ydaoc
(@pl4ydaocphx) reported
@playnewworld Make it right, make it polished. The community can't afford more dupes and difficult to work around bugs. I've had to take a step back this month because of the issue with lifestaff/void gauntlet weapon swap desync and stuttering
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Activisionisajoke
(@Activisionisaj1) reported
@Steelcryo @playnewworld I mean they've had a ******* month! And to need an entire 24 hours to fix one bug as a developer, is absolutely pathetic
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TronDragon
(@TronDragon4) reported
@playnewworld It does suck, but I’d rather it get delayed if you guys fix the issue than you release something that breaks the game.
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Julián
(@Julian_Alcalde_) reported
@Steelcryo @playnewworld I choose to make a good code in the develop. I guess this option is not avalaible, so I prefer to test, fix and delay.
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Lisuk94
(@lisuk94) reported
@yagodia55021530 @playnewworld No it hasen't, aparantly I started playing on a server, and that server seem to low pop, so when they ofered free server change I changed to a high pop server and instantly had lag problem, quit the game, after 2-3 months I wanted to give it a try again but it's way worse...
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Vicarious Male
(@VicariousMale) reported
@AnthemBurger @playnewworld Sounds like a you problem. They’ve been extremely supportive to players with issues. It’s more likely your server was merged and simply clicking on “worlds” would show u what servers you have characters on. They even have 24-7 chat support.
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IndependentWarrior
(@darkpatriot45) reported
@playnewworld Damn, we made a bingo for bugs on release. The free spot is money glitch, because, well, you know..
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SF Escapee
(@AnthemBurger) reported
@VicariousMale @playnewworld It was a "merger issue" that they were "resolving". I only had 1 character on 1 server. It's been a couple few weeks now. Haven't tried again.
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Big Rob
(@BigShow237) reported
@albordestreamer @playnewworld Every MMO I played from UltimaOnline to EverQuest to WoW to FF14 to ESO to BDO. They all had issues. even years into the game. But people want instant gratification and if they dont get it they complain. MMOs are marathon not a sprint.
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Godlike
(@IamBanned7) reported
@Steelcryo @playnewworld New world: “ this is bug fix month where we introduce 100 more bugs.” Get off the soap box these folks havent been the best let’s just be honest.
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William Vanderpool
(@Liquidwillv) reported
@playnewworld Hoping you are able to get the fix in so we can enjoy it tomorrow looking forward to any updates
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yago dias
(@yagodia55021530) reported
@lisuk94 @playnewworld it's normal, it's not your internet..desync is something they already accepted and they won't fix it apparently, it's been there since day 1
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(((ismellh8)))
(@kellyfreeman27) reported
@playnewworld imagine that you screwed up again and can't meet your deadlines again. constant duplicating items and weapon exploits that go on so long players are forced to use the broken weps to compete. shameful
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Justin
(@PushyJD) reported
@playnewworld are you guys doing anything to fix the ridiculous amount of lag, desync and countless other broken things in PVP???
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld This dungeon has been on PTR for nearly a month. How do you find a game breaking bug now?! Tons and tons of people have tested nearly everything. And you think your going to fix a game breaking bug in 24 hours? After a month of testing. Doesn't make any sence.
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Here, have this
(@Kevin_He317) reported
@JoshDanger304 @McWint3r @playnewworld What would build trust is just not making the announcement until it is confirmed to be ready for launch, what doesnt build player trust is making an announcement then delay it literal hours before it’s supposed to launched because of a bug. Better than a broken patch ig but still
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Activisionisajoke
(@Activisionisaj1) reported
@Matospeet @playnewworld Needing an ENTIRE day to fix one bug, when you are part of one of the largest companies on the planet is a ******* disgrace.
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☠️ Ammo ☠️
(@ImOutOfAmmoWTF) reported
@albi0naces @Meszer @playnewworld Sorry I don't think to immediately unfollow an account just because I stopped playing a game that is universally known for having issues and losing player base and commented about it on a post from said game about yet another batch of issues. You'll be fine, warrior.
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AtreoisCis
(@atreois) reported
@Alexandros_Laz @playnewworld It is on a decent game state rn the problem is there is low population on almost every server