New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/25/2024 11:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DStheOriginal1 DStheOriginal (@DStheOriginal1) reported

    @TheHaleyBaby @playnewworld That is ridiculous. Good luck though! Hopefully they fix this soon.

  • neilhinder Neil Hinder (@neilhinder) reported

    @playnewworld delaying the servers across the world has been what I would call a cockup! If I lived in America I would have been online when the EU servers were up playing in those servers. So you have now created more issues for what I can see is no reason .

  • Chris08901068 Chris (@Chris08901068) reported

    @playnewworld I was expecting problems today.Since this morning (8am) I try to get to the server where my friends are. After 6 hours I was placed 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry.

  • ScibilityRS Justin - Scibility (@ScibilityRS) reported

    @playnewworld Fix the interaction bug please! it's been 6 hours + no confirmation whatshowever

  • Oscarstweeter Oscar Briceno (@Oscarstweeter) reported

    @playnewworld @bgaffney67 Good excuse. Fix ur **** people bought preordered this game. How were u not prepared ?

  • DaddyFrankyShow DaddyFrankyTV (@DaddyFrankyShow) reported

    @lazyscreamer @Porcupine111 @playnewworld Dude the Alpha Tests showed those Problems the Community was telling this the devs and pubs all Day long for months ... they didnt listn cause they littleraly dont care

  • mik_br33ny Michael Breen (@mik_br33ny) reported

    @playnewworld Got in after a few hours of waiting, played for 15 mins, then had a "lag detected" message accross my screen. Chat was responsive and on time when im sending messages, esc works "unstuck" button and animation worked but i cant move. Restart game, qued@4 then got "que error" nice.

  • KarrerBorroka KarrerBorroka - SEdR (@KarrerBorroka) reported

    @NiftyZauper @playnewworld 10h queue is issue? omg.

  • TheHaleyBaby HaleyBaby✨ (@TheHaleyBaby) reported

    @DStheOriginal1 @playnewworld one of my friends found a town FULLLLLLLL of afk people........ Please fix this new world, I waited 3 hrs now.

  • xxxguzxxx xXxGUZxXx (@xxxguzxxx) reported

    @GrumblesTDwarf @playnewworld i deleted a char and remade instantly no problem just a **** q

  • jjstevenz JJ Stevenz (@jjstevenz) reported

    @playnewworld STILL CANT CUE, FAILED 3 TIMES FIX IT or I Will refund!

  • Ankh811 Ankh8 (@Ankh811) reported

    @playnewworld I'm trying to buy in store but it shows "Error 408 in transaction". I should charge money in Amazon or Steam account to buy New World's marks of fortune?

  • b3njaminl33 Benjamin Lee (@b3njaminl33) reported

    @playnewworld @FelixScollen That you believe adding new servers is the solution demonstrates how tone-deaf you are to the real problem.

  • Gambit_Project ProjectGambit1 (@Gambit_Project) reported

    @playnewworld idk if this is an issue but the golden rage skin that I got for viewing your streams I never got like I was so excited now I’m heart broken

  • LostarkPue Pue (@LostarkPue) reported

    @playnewworld utopia server have many bug. cant respawn.plz fix or reboot server

  • THOMSUXX Tomasz (@THOMSUXX) reported

    @playnewworld it’s a worse release than cyberpunk - and it seems like you have no idea how to fix the problem. Adding new servers won’t be a solution if you let your players pick an already full server

  • Aiiane Amber Yust (@Aiiane) reported

    @ijehuey @playnewworld assuming no launch day server issues, which no mmo has ever had ;)

  • Velhirr Ivan De Cosmis (@Velhirr) reported

    @gegeektoolkit @playnewworld It's not a free to play game. They knew how many players they were going to be and they made these decisions anyway. We have only 2 servers in italy, i can't login for the queue and there are already guild and faction wars. How am i suppose to partecipate ifthere arealreadyalphas

  • mom2meagan Lassa (@mom2meagan) reported

    @JDinvsesting @playnewworld The same thing happened to my husband. Hope they fix it soon.

  • fig_philly philly_fig (@fig_philly) reported

    @playnewworld any update on the server issues?

  • angelosuri angelomarinho3d (@angelosuri) reported

    @playnewworld are you going to fix the queuing problem? That's very sad. :(

  • likalarolatato Likalarolatato (@likalarolatato) reported

    @playnewworld Fix respawn timers bug pls my game has a 7d respawn timer cooldown

  • GusHimself Gus (@GusHimself) reported

    @playnewworld did you fix the thing with 3090s

  • NicolasBrunoo Nico (@NicolasBrunoo) reported

    @playnewworld 3+ hours of queu and got an error when I was getting in the server……

  • Xigg92 Nathan Britt (@Xigg92) reported

    @playnewworld 11k in queue good god come on, what we’re all the delays for?! Was the server capacity not a clear issue??

  • Udiscourse J S (@Udiscourse) reported

    @playnewworld this login queue for new players is a little brutal

  • DanGriggs Dan Griggs (@DanGriggs) reported

    @playnewworld Have a bug, where my character is in permanent block after swinging sword, or skinning animal. Restart/reinstall did not fix. Happens on all characters.

  • praveenram1983 Praveen Ram (@praveenram1983) reported

    @playnewworld The SA servers are free, enjoyed the game, will login tomorrow after I finish my work... This week I try to make time but work just piles up, because of this #pandemic

  • likalarolatato Likalarolatato (@likalarolatato) reported

    @playnewworld fix respawn timer bugs pls my respawn and recall cooldoens are 7 days

  • AherysR6 Aherys (@AherysR6) reported

    More than 3/4 hours of queue to play @playnewworld, sometime 6 hours. This is not acceptable. I understand you want avoid server crash, but people who connect after work to the game cannot even play for the whole night sometime.