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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Modangles_
(@m0dangles) reported
@playnewworld You wonder why the player base has fell off. Just fix your game.
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Brian Dawson
(@briandawson92) reported
@xFerj_ @playnewworld The people who create cosmetics aren’t the people who fix bugs. Lawd
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Ash MorningStar
(@AshDawnStar) reported
@playnewworld game said it needed a patch update today, tried updating it and a file got corrupted, having the game needing to be completely deleted and redownload. The fact that a game from Amazon has this many bugs and issues is straight up ridiculous
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Otho
(@DareDeft) reported
@playnewworld your game is the only game on my PC that’s on Low everything and still finds some way to lag and crash during everything. Is there a refund option? I can run Skyrim on Very high everything but not NW?
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Tim Barnes
(@barnesy17) reported
@playnewworld How about you fix your broken game
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BillyBigTweet
(@BillyBigTweet) reported
@playnewworld just got a glitch in OPR where I couldn't respawn and your BRILLIANT software detected me as AFK and brilliantly banned me for an hour. FIX YOUR F*****G GAME instead of putting TURKEYS IN IT (which you also effed up now it's just a gold farm for the few)
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Talanar
(@Talanar1) reported
@playnewworld "Fixed an issue where players were not able to fill Buy Orders from local Storage Sheds" yay. Finally. Not a big thing, but annoying as F. Sad about changes in elemental animals though :( They were not so common or profitable at all.
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Saba
(@Saba_I_am) reported
@playnewworld Maybe try fixing your broken game instead of adding ridiculous giant turkeys. There are 150+ bugs and issues that you need to focus on. #AGSisflawed #brokengame #fixyourgame
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Hi Bob ⚡🧙♂️
(@ImBobHiBob) reported
@playnewworld FIX YOUR DAMN GAME
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Andrea Handley
(@msbubbles0428) reported
@playnewworld Since last update I have all sort's of bugs, lag being one that I never had before, quest's not showing up on the map although they are pinned.
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David Crist
(@DavidCristTX) reported
@playnewworld New worlds has lost almost 800k players. I know I won't be playing again until they fix the game.
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VoodooDoubloon
(@VoodooDoubloon) reported
Truly impressive to watch @AMZNGameStudios destroy their online @playnewworld community with a triage of bugs and more bugs when they fix bugs. Who wants to play a game that should be in alpha? They need to pay folks to play this at this point.
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ROCKABETTY CROCKER
(@RockabettyAZ) reported
@OHGaming777 @Anxrchh @playnewworld I have issues with caches not opening as well
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ted
(@ted40225351) reported
@Osoarrogang @akzsb @playnewworld 80g to repair a weapon? maybe if you died 17 times lol sounds more like a get good issue you are having :). It’s cool though if you don’t like the game play something else no need to be a child crying on Twitter :)
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Drea 🎃
(@dammitdrea) reported
@playnewworld @amazon fix your autoban system. Players are mass reporting people for fun and resulting in even perma bans. Fix the ******* game
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⚫️⚪️Daniel Rose ⚫️🟠
(@ExileAryui) reported
@ted40225351 @playnewworld My issue isn’t with damage I didn’t mention damage it’s with the cc chains
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Sephira
(@sephira1990) reported
@playnewworld ******* suckers, fix the sieges!
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jamie robinson
(@jamierobinson41) reported
@SwaggVijay @amazongames @playnewworld yeah my laptop couldn't but it was ram issue. Seriously though the game was fun for a bit but there's a lot of bugs that really kill the enjoyment for me. The patches only seem to make things worse.
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PreemptiveFaceplant
(@kristoferneil1) reported
@playnewworld Still didn't fix the issue with projectiles going through or reflecting off enemies. Gj there. You stealth added a giant turkey world boss. Oh! Did you forget to mention that in your notes or was it accidently put in?
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Sllothh
(@jmichael0213) reported
@playnewworld I think different people handles the shop and the bugs, so " how about u fix the bugs " comment is kindaaaa........
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Modangles_
(@m0dangles) reported
@playnewworld fix your game. You wonder why the player base has fell off.
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Jensen 🦇
(@radaway) reported
@playnewworld No. Fix the game.
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TheWizardGeorge
(@wizard_george) reported
@playnewworld Come on. At least fix the game first before you start throwing out more MTX. I basically got to 60 and uninstalled, just like all my other friends(most of which didn't even make it to 60).
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Bristol Steve
(@BristolSteve4) reported
@ExileAryui @playnewworld I only played since the open beta, and nothing really changed from that. What was different in the closed beta and alpha? I have a decently geared pve char at 60 and I'm now not sure now what to do. The storage logistics is broken. Azoth for travelling is broken. Orbs are broken.
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xFerj
(@xFerj_) reported
@playnewworld How about you fix your broken game first
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MallCopMerc
(@XxJustinPearlxX) reported
@playnewworld post update, can't play...Constantly getting a Connection Error, and the only thing I've done is updated the game and my drivers...Also getting Lag Detected and Unfamiliar Software issue...im literally running chrome and watching the X-Files ffs
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ted
(@ted40225351) reported
@Osoarrogang @playnewworld Lol so much salt go back to mine craft man. Mage still smash in 1v1 duels lol u obviously just don’t know how to play your class it’s cool. We get it u wanna have ur broken class back lol you would prob want to have hatchet bug back too cause now it doesn’t do as much dmg 🤡
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Daniel Leon
(@zartath) reported
@soulseared @playnewworld You require so many mats from low levels to make higher tier say from iron to steel then to starmetal etc. it’s a hard grind, I get it, but it needs more tweaking. Also WHY have you not fixed the crafting bug STOPPING people from crafting? So many reports yet NO update on a fix??
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asavah
(@asavah_) reported
@playnewworld When can we expect a patch that addresses issues reported in closed beta?
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Cirouss
(@CirousStream) reported
@AlfieGman @playnewworld I am level 60, Gearscore at 596, been level 60 since 6. October. The Game has MANY MANY problems. Why care about a freaking achievement? The only thing I do right now is war and sometimes a little Outpost rush. There are many more important fixes than that is my message.