New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/19/2024 07:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Scormey Scormey, attempting to engage Christmas Cheer-mode (@Scormey) reported

    @playnewworld Wow, that stuff is pretty cool!... but how about you get the game actually functioning properly, before trying to sell us a bunch of digital nonsense? (I know, I know... different teams. My point is, this seems really slimy to be trying to hock stuff, when the game is BROKEN)

  • killmasa1 killmasa (@killmasa1) reported

    @playnewworld Nerf the GA first then fix the game then we can talk about giving more money :)

  • lummergnu Claus Enøe (@lummergnu) reported

    @playnewworld Fix the damn game before putting up cash grabs, you loose players faster than Disney+ looses subs.

  • Cohsie Jose Antonio Torres (@Cohsie) reported

    @playnewworld Focus first on fixing the bugs of the game. I can´t craft any armor and I already know that developers know about this problem

  • SnO_au SnO 🇦🇺 (@SnO_au) reported

    @playnewworld Give them feedback so they can ignore it all and release the next broken patch 👌🙏

  • Cybrisbob Jaysen Bazinga (@Cybrisbob) reported

    @playnewworld Fix the game instead of making store content.

  • lapidofil Kamil Lipowczan (@lapidofil) reported

    @playnewworld I hope You fix the game, I stop playing because of that, mean while I just find out that if I back now i will have harder way to exp my proffs... Ah :(

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld @itzSpyda Nope. Sry like the game but this is getting ridiculous and your response even more so. Bugs are hard to fix but communication of "checks notes" SKINS is easy. You know they're coming out and something you want to sale. Imagine Coke being like "why advertising" in the early years

  • AnnaAmerigo Anna Games (@AnnaAmerigo) reported

    I bought @playnewworld ... i have 72 minutes logged on steam. All 72 of those minutes have been lag infested and i've not been able to actually play the game... i've tried some of the fixes on the internet but nope. AWESOME. 👍

  • AllscTWhite Allsc Thunder White (@AllscTWhite) reported

    @DannehTV @playnewworld The big problem for me is soloing the elite monsters, they are much more difficult right now...while I play 1v1 is ok...but when it comes 2 or 3... Running is the only option!!!!

  • notdevster Devsterr (@notdevster) reported

    @playnewworld Dead game + fix mounts

  • waffle_lulu Lulu The Waffle (@waffle_lulu) reported

    @playnewworld The game won't start up for me. Thanks AGS. Did all the solution y'all provided on the internet yet nothing happened. I was then told to wait for the lastest patch for a fix. Thank you. You made me quit. >~>

  • telosv2 Chaos Tourist Tel.OS (@telosv2) reported

    @Anxrchh @playnewworld Who ever implied I'm only going off what's said on Twitter? Twitter is the outlet I'm to complain about the problem, not the sole place I'm getting the information. And guess what? There's been not a peep more on the issue since that aforementioned form post almost a month ago.

  • Enemyscamp John jones (@Enemyscamp) reported

    @playnewworld I am meant to solo a 62 camp with 30 archers which the damage protection against is broken and 30 raging hatchet guys who hit you for 2k even when you have 10% physical protection lolol this game is such a joke. Heavy armour is a joke this whole game is a joke.

  • foursight_ttv four_sight (@foursight_ttv) reported

    @playnewworld Not worth buying. Fix your game.

  • El_LamaHh El Lamahh (@El_LamaHh) reported

    @tomdiabloah @playnewworld Don t work with this broken game... stop find excuse for amazon or you work for them?

  • GunsteamV GunsteamV🇨🇴 (@GunsteamV) reported

    @playnewworld Can you fix the game and stop selling bullshit

  • Greg_XLT Greg (@Greg_XLT) reported

    @playnewworld Hey. I would like to formally request the AGS team to Communicate more Effectively w/ the Community. So far there seems to be a large amount of confusion as to why the game is in it's current state and very little explanation as to why these issues aren't being 1/x

  • Fiebre15 Diego Molinillo (@Fiebre15) reported

    @playnewworld Fix musket, thanks

  • bloodrone Darth Bloodrone (@bloodrone) reported

    @playnewworld To be honest spending real cash on new cosmetics is a waste of money, if the game continues to have massive issues like nearly biweekly economy freezes due to bugs. This game is currently slowly dying if nothing happens. No cosmetics will fix this.

  • waitwhatirl Rhys Darragh (@waitwhatirl) reported

    @playnewworld Pity there’s no economy left in your broken game

  • biodelik Biodelik (@biodelik) reported

    @playnewworld Yes of course, more paid skins is what we needed for this unfinished broken game.. Good one AGS. I'm not coming back.

  • SFCPudding SFCPudding (@SFCPudding) reported

    @playnewworld Hey New World-- you're contributing to a huge problem in the games industry where 'addictive' is seen as a positive thing, to the point of being a selling point. That's not okay. Please reconsider using that quote in your advertisements. Addiction ruins people's lives.

  • El_LamaHh El Lamahh (@El_LamaHh) reported

    @tomdiabloah @playnewworld Done for repair and reinstall and i still have always the same bugs so... i don t have the perfect cfg but when some action in the game don t charge it s not from my side there are a problem...

  • SteveHotz Steve Hotz (@SteveHotz) reported

    @playnewworld What a gigantic load of DEV ****, your POS game needs fixing and your answer is to sell more BS? Not gonna touch this load of crap until you fix it.

  • viion Josh Freeman (@viion) reported

    @playnewworld This is so out of touch... "Please spend money on our utterly broken game where half the stuff we're selling doesn't even work!"

  • homlol18372 U J (@homlol18372) reported

    @playnewworld The only problem I have is taxes. I have a dead server and I’m trying to get my outfitting up. I spent At least 20k on taxes alone just crafting. I have completed all the quests except reek elite. I have spent the last 2 days farming herbs to get around 5k gold. I want to progres

  • block_maniacs Blockchain Maniacs (@block_maniacs) reported

    @playnewworld Fix game losers

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld DM me for a better media manger. I won't over promise at a whim or ignore issues and most importantly blank on promoting skins then act like it's the player base fault. Seriously no offense but either you hired someone's kid or over working a person. Which also happens

  • AndreasViktor Andreas (@AndreasViktor) reported

    @playnewworld When are u going to fix outpost rush? So many buggs in there its crazy! ITS TIME U GET UR **** TOGETHER! Kapish?