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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (43%)
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E-mail (31%)
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Cloud Services (9%)
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Domains (9%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Bebedouro | Hosting | |
Campinas | ||
Guadalajara | Hosting | |
Treviglio | Cloud Services | |
London | Domains | |
Bakersfield | Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Namecheap.com
(@Namecheap) reported
@JCyberSec_ @HostGator @HGSupport Hello! We have suspended the abusive service.
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hassan qasim
(@hassanqasim1) reported
@HostGator @WordPress your VPS Servers are Down from last 24+ Hours
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hassan qasim
(@hassanqasim1) reported
@HostGator @HGSupport ALARMING! YOUR VPS SERVERS ARE DOWN FROM LAST 25+ HOURS AND STILL NO TIMEFRAME FROM YOUR SIDE. SUCH A BAD SERVICE PROVIDE.
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Darryl T. Jones
(@splatteredink) reported
@oxign @HostGator And I've been with hostgator for like 10 years. They've never done this _smoke & mirrors_ avoid the question customer service before. Transparency is key man. If there's a problem, tell me and we'll deal with it. But right now, I can only assume @HostGator is hiding something.
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hassan qasim
(@hassanqasim1) reported
@HGSupport @rajendra_menon @splatteredink tell us, its been 30 hours and your vps services is not working. soo unethical service provider.. waiting from last 30 hours
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Charnise Cooley
(@LivLoveSouthAtl) reported
@HostGator @HGSupport I am terribly dissatisfied with the support I have been getting at hostgator. My 2 sites have been constantly attacked with malware. I have tried everything, upgraded plan, moved to sitelock, backed up sites and nothing. 1/
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Raj Menon
(@rajendra_menon) reported
@HGSupport @splatteredink Hello, that is not acceptable! You need to provide an ETA for my website, specifically! We are down for over 30 hours!!
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Darryl T. Jones
(@splatteredink) reported
@HGSupport It's not a recommendation. It's a requirement if you want to keep me as a customer.
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Jamie O'Rourke
(@Jamie_ORourke) reported
@PhenixxG @HostGator Cancel. HostGator are ridiculously bad
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Jamie O'Rourke
(@Jamie_ORourke) reported
@HGSupport We'll see if this guy pretends to be a manager first. 2 hours and 3 support chats and you haven't even come close to simply looking at where the traffic is coming from, so I don't hold out much hope.
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Darryl T. Jones
(@splatteredink) reported
@HGSupport Why haven't you updated the forum post? I've been told I can get "real time" updates there... right now it feels like you're hiding the problem. That is only making it worse. My partner has already contacted another hosting company to move to.
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Prem Kumar
(@PremKumar_A) reported
@hostgatorindia @HostGator Still you people didn't solve the issue. Please refund the money we have paid. We will move to some best provider
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Gaurav Gupta
(@GauravG985) reported
@oxign @splatteredink @HostGator Same here but support team no idea n update
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://resselersopper[.]com/Home/net/login[.]php #hostgator
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
HEY @HGSupport you all broke my blog operation! FIX IT!!
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Gaurav Gupta
(@GauravG985) reported
@HGSupport I m experiencing down time more then 15 hrs
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Paul Pescrillo
(@PaulPescrillo) reported
@HGSupport so my website is down. You gonna fix that?
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Gaurav Gupta
(@GauravG985) reported
@HostGator @HGSupport . Its really poor service they start migrating datacenter n keep downtime more then 15 hrs and still saying we are doing best.looks hostgator looses his creditbility
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Steve
(@oxign) reported
@PokerDe4s @HostGator @HGSupport It’s beyond ridiculous buddy. I actually spoke to a senior support person and he said he honestly could not give me a time for when this migration will be completed.
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Steve
(@oxign) reported
@PokerDe4s @HostGator @HGSupport 48 hours for us! In a few hours my clients will have hundreds of employees expecting to access their email. And all we get from Hostgator is “it will be up in 1-2 hours. In 40 years of using different ISP’s I have never encountered anything as irresponsible or inept as this.
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hassan qasim
(@hassanqasim1) reported
@HGSupport @FocusedCreative No your VPS service is down fro 30 hours, and still DOWN
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Steve
(@oxign) reported
@splatteredink @HostGator “However, if there was a severe issue, this is something we would have provided immediately” Hostgator, and customer servers being down 48 hours is not severe? Unbelievable!!!
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WMD Rock
(@WMDRock) reported
Coming up on 24 hrs since @HostGator @HGSupport took my personal server down for a 1 to 2 hour data center migration. Not looking like I'll be renewing that contract. I've become much more technically savvy since I started using their systems. This is a complete **** up.
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HostGator India
(@hostgatorindia) reported
@PremKumar_A @HostGator Hi Prem, we apologise for the inconvenience. Our team is looking into your issue on priority and has updated case ID 42925544. They will continue sending all the latest updates and resolve the issue as soon as possible.
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Raj Menon
(@rajendra_menon) reported
@splatteredink @HostGator @HostGator our corporate website has been down since Saturday morning. I have no idea when this will be up. This is absolutely terrible. Can you pl provide ETAs here?
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hassan qasim
(@hassanqasim1) reported
@HostGator Its been over 30+ hours! You said in your mail downtime will be maximum of 2 hours but its been more than 30 HOURS, How can you DO THIS TO ALL vps CLIENTS, CONTACTED customer support 10 times, and they have no explanation at all! #serverdown #hostgator #badservice
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Steve
(@oxign) reported
@splatteredink @HostGator Agree, **** has hit the fan. Speaking to other web developers etc. and no one has ever heard of such an event. The blatant dishonesty is extraordinary.
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hassan qasim
(@hassanqasim1) reported
@HGSupport @rajendra_menon @splatteredink still down vps servers 30 hours its been
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Raj Menon
(@rajendra_menon) reported
@HGSupport @PokerDe4s Our corporate website has been down since Saturday 10 AM ET, 8/13. It is 6 pm ET on 8/14,not up, no word on what the ETA will be. Pl help!
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Josh
(@joshua_nambale) reported
@StephTaitWrites @sesmith They take company domain names down 6 days after expiry instead of a month and demand wild broker fees and commissions. Is hostgator any better?