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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 03/28/2024 04:45

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (43%)

    Hosting (43%)

  2. E-mail (31%)

    E-mail (31%)

  3. Cloud Services (9%)

    Cloud Services (9%)

  4. Domains (9%)

    Domains (9%)

  5. Web Tools (9%)

    Web Tools (9%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBebedouro Hosting
BrazilCampinas E-mail
MexicoGuadalajara Hosting
ItalyTreviglio Cloud Services
United KingdomLondon Domains
United StatesBakersfield Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Namecheap Namecheap.com (@Namecheap) reported

    @JCyberSec_ @HostGator @HGSupport Hello! We have suspended the abusive service.

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HostGator @WordPress your VPS Servers are Down from last 24+ Hours

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HostGator @HGSupport ALARMING! YOUR VPS SERVERS ARE DOWN FROM LAST 25+ HOURS AND STILL NO TIMEFRAME FROM YOUR SIDE. SUCH A BAD SERVICE PROVIDE.

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @oxign @HostGator And I've been with hostgator for like 10 years. They've never done this _smoke & mirrors_ avoid the question customer service before. Transparency is key man. If there's a problem, tell me and we'll deal with it. But right now, I can only assume @HostGator is hiding something.

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HGSupport @rajendra_menon @splatteredink tell us, its been 30 hours and your vps services is not working. soo unethical service provider.. waiting from last 30 hours

  • LivLoveSouthAtl Charnise Cooley (@LivLoveSouthAtl) reported

    @HostGator @HGSupport I am terribly dissatisfied with the support I have been getting at hostgator. My 2 sites have been constantly attacked with malware. I have tried everything, upgraded plan, moved to sitelock, backed up sites and nothing. 1/

  • rajendra_menon Raj Menon (@rajendra_menon) reported

    @HGSupport @splatteredink Hello, that is not acceptable! You need to provide an ETA for my website, specifically! We are down for over 30 hours!!

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @HGSupport It's not a recommendation. It's a requirement if you want to keep me as a customer.

  • Jamie_ORourke Jamie O'Rourke (@Jamie_ORourke) reported

    @PhenixxG @HostGator Cancel. HostGator are ridiculously bad

  • Jamie_ORourke Jamie O'Rourke (@Jamie_ORourke) reported

    @HGSupport We'll see if this guy pretends to be a manager first. 2 hours and 3 support chats and you haven't even come close to simply looking at where the traffic is coming from, so I don't hold out much hope.

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @HGSupport Why haven't you updated the forum post? I've been told I can get "real time" updates there... right now it feels like you're hiding the problem. That is only making it worse. My partner has already contacted another hosting company to move to.

  • PremKumar_A Prem Kumar (@PremKumar_A) reported

    @hostgatorindia @HostGator Still you people didn't solve the issue. Please refund the money we have paid. We will move to some best provider

  • GauravG985 Gaurav Gupta (@GauravG985) reported

    @oxign @splatteredink @HostGator Same here but support team no idea n update

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxp://resselersopper[.]com/Home/net/login[.]php #hostgator

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC (@Zen62com) reported

    HEY @HGSupport you all broke my blog operation! FIX IT!!

  • GauravG985 Gaurav Gupta (@GauravG985) reported

    @HGSupport I m experiencing down time more then 15 hrs

  • PaulPescrillo Paul Pescrillo (@PaulPescrillo) reported

    @HGSupport so my website is down. You gonna fix that?

  • GauravG985 Gaurav Gupta (@GauravG985) reported

    @HostGator @HGSupport . Its really poor service they start migrating datacenter n keep downtime more then 15 hrs and still saying we are doing best.looks hostgator looses his creditbility

  • oxign Steve (@oxign) reported

    @PokerDe4s @HostGator @HGSupport It’s beyond ridiculous buddy. I actually spoke to a senior support person and he said he honestly could not give me a time for when this migration will be completed.

  • oxign Steve (@oxign) reported

    @PokerDe4s @HostGator @HGSupport 48 hours for us! In a few hours my clients will have hundreds of employees expecting to access their email. And all we get from Hostgator is “it will be up in 1-2 hours. In 40 years of using different ISP’s I have never encountered anything as irresponsible or inept as this.

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HGSupport @FocusedCreative No your VPS service is down fro 30 hours, and still DOWN

  • oxign Steve (@oxign) reported

    @splatteredink @HostGator “However, if there was a severe issue, this is something we would have provided immediately” Hostgator, and customer servers being down 48 hours is not severe? Unbelievable!!!

  • WMDRock WMD Rock (@WMDRock) reported

    Coming up on 24 hrs since @HostGator @HGSupport took my personal server down for a 1 to 2 hour data center migration. Not looking like I'll be renewing that contract. I've become much more technically savvy since I started using their systems. This is a complete **** up.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @PremKumar_A @HostGator Hi Prem, we apologise for the inconvenience. Our team is looking into your issue on priority and has updated case ID 42925544. They will continue sending all the latest updates and resolve the issue as soon as possible.

  • rajendra_menon Raj Menon (@rajendra_menon) reported

    @splatteredink @HostGator @HostGator our corporate website has been down since Saturday morning. I have no idea when this will be up. This is absolutely terrible. Can you pl provide ETAs here?

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HostGator Its been over 30+ hours! You said in your mail downtime will be maximum of 2 hours but its been more than 30 HOURS, How can you DO THIS TO ALL vps CLIENTS, CONTACTED customer support 10 times, and they have no explanation at all! #serverdown #hostgator #badservice

  • oxign Steve (@oxign) reported

    @splatteredink @HostGator Agree, **** has hit the fan. Speaking to other web developers etc. and no one has ever heard of such an event. The blatant dishonesty is extraordinary.

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HGSupport @rajendra_menon @splatteredink still down vps servers 30 hours its been

  • rajendra_menon Raj Menon (@rajendra_menon) reported

    @HGSupport @PokerDe4s Our corporate website has been down since Saturday 10 AM ET, 8/13. It is 6 pm ET on 8/14,not up, no word on what the ETA will be. Pl help!

  • joshua_nambale Josh (@joshua_nambale) reported

    @StephTaitWrites @sesmith They take company domain names down 6 days after expiry instead of a month and demand wild broker fees and commissions. Is hostgator any better?