Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 04/18/2024 18:15

At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Sign in (27%)

    Sign in (27%)

  3. Errors (18%)

    Errors (18%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesEugene Errors
FranceArcueil Errors
ColombiaBogotá Website Down
PakistanKarachi Website Down
United KingdomSlough Website Down
El SalvadorSan Salvador Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • LindseyAGallo Lindsey Gallo (@LindseyAGallo) reported

    @DropboxSupport I tried to login to Dropbox and it says my account is disabled. I’d really like to access my teaching materials. How can I expedite the resolution to this??

  • Simon818 Simon J (@Simon818) reported

    @FreakyFwoof @BryanSmart @Dropbox Me: Here are exact steps with Narrator. Dropbox: Try logging out and in. Me: Still broken on four machines. DB: Try reinstalling. Me: Broken. DB: Clean out the registry and reinstall again. Me: Do you pay me for accessibility testing? No? Ok, Report the friggen issue already.

  • Redwood27349334 Redwood (@Redwood27349334) reported

    @DropboxSupport And how am I supposed to do that? You(Dropbox) are passing the ball for about the 10th time. Is that the methodology of Dropbox support i.e. wear your customers down until they give up?

  • TannerPowell Tanner Powell (@TannerPowell) reported

    @TaraClaeys 1) Install Apple Silicon versions of apps if they’re available. 2) Use Brave (haven’t looked back from Chrome). All of the old Chrome extensions still work. 3) Shut Down with a closed lid periodically, and make sure everything is settled/synced re: Google Drive/Dropbox.

  • Anestesiavet Alex Jader Sant'Ana M.V., PhD. (@Anestesiavet) reported

    @DropboxSupport My account was disabled, but I'm required to login to be able to contact support. There is no other way to reach you. Your phone number says you will not take respond to support requests over the phone!

  • MattGallo501 Matt Gallo (@MattGallo501) reported

    @LindseyAGallo @Dropbox Gallo's are not built for tech issues

  • cdohertyk Cole Kennedy (@cdohertyk) reported

    Noticing quite a few visual updates to the Dropbox & Dropbox Paper UIs but it's all happening in such a piecemeal manner I never know what's an update and what's a leftover or an error.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @BryanSmart @Simon818 If they had the S attribute set, they would appear as system, and therefore, *not* appear for people like me, with hidden files showing. I don't show system files, only hidden. Dropbox broke their attributes, thus it's dropbox's fault, but they won't take responsibility and fix.

  • mama_bomboy mama (@mama_bomboy) reported

    @USinNigeria @USAID It would be really nice if Dropbox is brought back to Nigeria, with more stringent measures, yes? Eg People above 55yrs and have had atleast 3 prior US visas with no overstay or immigration problems whatsoever. 🤔

  • hmwhatsatweeter Charles Rao Jr (@hmwhatsatweeter) reported

    @DropboxSupport My account was disabled, but I'm required to login to be able to contact support. There is no other way to reach you. Your phone number says you will not take respond to support requests over the phone!

  • IshtarEresh89 Ishtar (@IshtarEresh89) reported

    @pewposterous @lerico213 @OolayTiger Can you fix dropbox link?

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @ke7zum @CerebralPalsite @Dropbox The 'show hidden files and folders' is something I've had enabled since the 90's. Dropbox only started doing this recently, so it's a dropbox issue. Their tech support... (Loosely defined) claim it isn't, and refuse to deal with my query any longer. Utterly incompetent.

  • featherbear15 Munchkinbear (@featherbear15) reported

    @FreakyFwoof @Dropbox then why, do all those files contain [.ShellClassInfo] IconResource=C:\Program Files (x86)\Dropbox\Client\Dropbox.exe,-3301 explain that, @dropbox and don't tell any of us that's an OS issue.

  • ke7zum Sarah A (@ke7zum) reported

    @CerebralPalsite @FreakyFwoof @Dropbox and thsi has been an issue since 2020 or so.

  • Gaynelle016 Gaynelle (@Gaynelle016) reported

    @BenadeWillem @DropboxSupport I had same issue recently until i came across will_tech02 on Instagram. He recovered my account back. You should contact him for help, he’ll definitely help you Friend.

  • nato1961 Sean Cauley (@nato1961) reported

    @MsYouDoYou There's this whole new thing - you can store important data, documents, and photos on the internet. It's called Cloud Storage. Try Dropbox, One-Drive, I-cloud, or about 55 other platforms. It shouldn't be the government's problem if you don't know how to back up important data.

  • WinterValkyr Tori (@WinterValkyr) reported

    @Tsarius1 Like are you missing the fact twitters minimum age is 13 but porn is everywhere, are you missing the dropbox links full of cp in discord servers and twitter dms? Do you really want to go down the rabbit hole of why children shouldn't be on these sites? Are you really asking that?

  • SplatoonExposed Splatoon Animators Exposed but Hey All (@SplatoonExposed) reported

    MrTokey EXPOSED for having a Discord server (evidence included on dropbox)

  • Nirds_official Lisa (@Nirds_official) reported

    @FreakyFwoof @Dropbox if its an OS problem why is it on every os? ha? ha? ha?

  • jeffsvr6 j man (@jeffsvr6) reported

    @Rap_301 no way it got taken down… someone send me a dropbox link pls

  • LiberaSTEMS Alex (@LiberaSTEMS) reported

    @BinanceUShelp They sent me email requesting Bank statement and Video to be stored on Dropbox (not Google drive) I don't have drop box Someone can contact me via video and verify, I NEVER had these problems with US banks I can a US citizen and have rights under US laws

  • missnonamona Nona Mona (@missnonamona) reported from Adelaide, State of South Australia

    Dropbox is the worst transfering/ storage service. I said what I said. Always some kind of issue!

  • Redwood27349334 Redwood (@Redwood27349334) reported

    @DropboxSupport It looks like there are two threads going on about this same issue.

  • LindseyAGallo Lindsey Gallo (@LindseyAGallo) reported

    @ohImSOWitty @DropboxSupport @Dropbox I’m having the same issue. Have you had any luck? I need my teaching materials.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    So, @dropbox is trying to pass the buck, as per-usual. I've proved to them several different ways from Sunday that the desktop.ini files within dropbox folders have been modified and created by dropbox, they insist it's an OS issue. No, it is not. Fix your crap, stop being lazy.

  • CerebralPalsite Patrick Kelly (@CerebralPalsite) reported from Bonner Springs, Kansas

    @FreakyFwoof @ke7zum @Dropbox I don’t remember what my issue was, probably with syncing, and they take three days to answer me with a copied and pasted article, and when I replied that it didn’t work, they long windedly said I don’t know.

  • solmssen Andrew Solmssen (@solmssen) reported from Los Angeles, California

    @DropboxSupport And now their 10 Mb/s upload pipe is jammed with a couple TB of backup files, and they don’t know why their internet is not working. Even an “are you sure you want to upload 2 TB to the Internet?” would be helpful here. But the real answer is don’t turn on USB backup by default!

  • doctorjackpine Shawn Serbin (@doctorjackpine) reported

    Its like you wanted to be exactly like @Dropbox but worse because at least Dropbox doesn't force specific structures top-down onto their end users.

  • Tsarius1 Tsarius (@Tsarius1) reported

    @WinterValkyr porn is literally everywhere on the internet, that's a different problem I think than just twitter. Excuse? dropbox links full of cp?? Why yes, I certainly have missed those and I'm quite glad I have. I still think lack of brain development is the number 1 reason though.

  • eskand_dk Anders Eskildsen (@eskand_dk) reported

    @fusaroli Probably not what you’re looking for, but if you happen to be using version control for source code, storing the repo in a shared Dropbox folder is kinda asking for trouble.