CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 4 |
| Perth, WA | 2 |
| Bulandshahr, UP | 1 |
| Wamuran, QLD | 1 |
| Wellington, Wellington | 1 |
| Brisbane, QLD | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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INDY MacroTrader
(@eloi1975) reported
@DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.
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amanda sweeney
(@amanda57a) reported
@CMCMarkets issues with your site again.. why am I being logged out literally everytime I leave page even a few seconds to open/check a different browser?
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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B787
(@topbangerQQQ) reported
@1nvestorscentre @CMCMarkets **** platform this is the last straw for me moving over to IG to many issues
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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Chris Kelly
(@Chris_Kelly94) reported
@CMCMarkets Your platform is down. Pls fix
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buy buy bitcoin
(@forexfukuoka) reported
@CMCMarkets Hey Dude can you. Advice to Buy. #BID @Bidaochain to. Be rich. Very. Quick I. Am. Not. Joking you. Will. Regret how. Was. I stupid not it. Foolish . To buy this. Life game changer easy money & free. Money forget. The. NFT lol forget it king #DeFi #BTC $BID
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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Dre_Aviation
(@DreAviation) reported
@CalumKemp @CMCMarkets I managed to login just now, please try again... as usual no updates from CMC....
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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