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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halstenbek, Schleswig-Holstein 1
Jockgrim, Rheinland-Pfalz 1
Leeds, England 1
Barnsley, England 1
Sydney, NSW 1
Perth, WA 1
Warsaw, Mazovia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenTaggart
    Steven Taggart ๐Ÿ‡ฎ๐Ÿ‡ฒ (@StevenTaggart) reported

    @CMCMarkets Your platform is down. When is eta on fix? I got open positions!

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

  • mhewson_CMC
    Michael Hewson ๐Ÿ‡ฌ๐Ÿ‡ง (@mhewson_CMC) reported

    @harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble

  • Qamar12Hussain
    Qamar Hussain (@Qamar12Hussain) reported

    @CMCMarkets As somebody who absolutely loves the #Forex market using the CMC platform as a retail day trader, i don't see much support for them from large brokers such as yourselves? When other brokers are funding leveraged accounts, why can't CMC offer a far better & meaningful facility?

  • lillefisken
    Liten fisk, stort hav (@lillefisken) reported

    @CMCMarkets web platform keep freezing for me. I have to manually refresh and log in again. I've tried Safari, Chrome, Orion, Firefox on Mac as well as Chrome and Firefox on Windows. Your live support chat doesn't work either. Is there something I can do to keep it from๐Ÿฅถ?

  • GingkoPT
    Amor Fati (@GingkoPT) reported

    @CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????

  • ouyeye_
    optioner (@ouyeye_) reported

    @CMCMarkets @MichaelMOTTCM My trading account 36802137 made a deposit using USDT on March 13th, but the money hasn't been credited to my account yet. I've sent 100 emails to customer service and haven't received a reply. You guys are absolutely awful! I'm starting to suspect you've become a scam platform!

  • FoxesTrader
    ๐•‹๐•ฃ๐•’๐••๐•š๐•Ÿ๐•˜ ๐•‹๐•ช๐•”๐• ๐• ๐•Ÿ โ„ข (@FoxesTrader) reported

    Can't trade its down #@$#@! cmc markets #cmcmarkets

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.

  • OctoTrading
    Octotrader (@OctoTrading) reported

    @CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

  • Bret7Richardson
    Bret Richardson (@Bret7Richardson) reported

    @mhewson_CMC @CMCMarkets Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit Thanks to @sandra_Colligan for your help

  • vfgava
    Hust Hwang (@vfgava) reported

    Anyone experiencing problems with the @CMCMarkets platform?

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me โ€œAccess Deniedโ€. Shouldnโ€™t I be allowed to login from anywhere in d world ๐ŸŒŽ

  • amy_draganic
    Amy Draganic (@amy_draganic) reported

    @CMCMarkets the website platform is not working. Itโ€™s just loading a black screen. Works on phone and iPad app but not on website?

  • PKruzcontrol
    Kruz (@PKruzcontrol) reported

    @mhewson_CMC @CMCMarkets They have so much **** on their balance sheet, they couldn't raise rates even if they wanted to. Either it will end in hyperinflation and a following revolution. Or they will crash the system and issue cdbc to everyone so you can't escape. Probably the second.

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