Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/29/2024 01:00

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (38%)

    Playback Issues (38%)

  2. Buffering (27%)

    Buffering (27%)

  3. Crashing (16%)

    Crashing (16%)

  4. Sign in (16%)

    Sign in (16%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Playback Issues
United StatesHarrisburg Playback Issues
United KingdomCardiff Playback Issues
United KingdomLancaster Buffering
United StatesWallkill Playback Issues
IndiaChennai Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Uggg Mark Collins (@Uggg) reported

    @PrimeVideo Night Sky was AWFUL. 1 star out of 5. Amateurish, glacially slow, ham ****** writing. Would rank it with something you would see on Hallmark channel. 8 episodes, could have and should have been done in 3. Just. Awful.

  • ankursarma4787 Ankur Sarma🇮🇳 (@ankursarma4787) reported

    @PrimeVideo After taking the 1 year of prime membership still if we need to pay the rent of any movies this is a big issue hope you need to work on that .

  • Salvester001 SallySue #RepBX ⚾️ (@Salvester001) reported

    @duoet @PrimeVideo Did it help?

  • WoljaIlpapa WoljaIlpapa (@WoljaIlpapa) reported

    Ah @PrimeVideo I tried to provide feedback but you've really made it impossible. You app is the worst App I've seen with the exception of Paramount +. No continuing playing, watch list continually resorts. And you give me ads when I'm paying you. #vomitous

  • JoelCraig1 Joel 🇨🇦👨‍👧‍👧 (@JoelCraig1) reported

    Ok seriously @PrimeVideo, I really don’t care to see any more #kidsinthehall ads.. the show was perverse and terrible then, and I’d expect nothing better now.

  • chriso627 chris owens (@chriso627) reported

    @PrimeVideo I LIVE IN NEW JERSEY AND GET @YESNETWORK ON MY BASIC CABLE PACKAGE! WHYYYY CAN I NOT WATCH THE @Yankees GAME ON PRIME? FIX THIS!!!

  • OwenGrady31 OwenGrady31 (@OwenGrady31) reported

    @YESNetwork @Yankees games on @PrimeVideo are absolutely terrible. Very glitchy and a pain in the *** to watch

  • zumbabunny Alicia Ribas (@zumbabunny) reported

    @PrimeVideo @yankees. Yankee live stream is terrible. It just stops. Please mlb get rid of them. #Yankees #amazonprime

  • Matias17ronaldo Matias Lopez (@Matias17ronaldo) reported

    @Qfresh5 @PrimeVideo @G5money I have an issue that has happened to My sis and friends the game is not starting

  • mjgoodwin_2 Michael (@mjgoodwin_2) reported

    @PrimeVideo thanks for a horrible stream on the Yankees game. Choppy sound, and even worse buffering. I can’t believe YES made this deal, terrible all around.

  • banditthor Grandma Nutts (@banditthor) reported

    @PrimeVideo This is awful, I couldn’t get through it!!!

  • Hen_Sol0 Hensen (@Hen_Sol0) reported

    FIX THE ******* SOUND OF THE YANKEE GAME @PrimeVideo

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported

    @PrimeVideo @amazon your contact us is hopeless. I have error code SERVICE_ERROR and it says contact you which is hard to do as your bot says press numbers then says I'm not human and disconnects. I have prime, I was watching a free item when service went u/a??

  • Mufasashelby_ Shelby007 (@Mufasashelby_) reported

    WORST OTT EXPERIENCE. EVEN SUBTITLES DOESN'T SYNC CORRECTLY WITH THE VIDEO!! 🤦🏻🤦🏻🤦🏻🤦🏻 #PanchayatSeason2 #PrimeVideo @PrimeVideoIN @PrimeVideo

  • tomasz_susul Tomasz Susuł (@tomasz_susul) reported

    @PrimeVideo is the worst #streaming service there is ... cannot handle even "continue watching" ... what is wrong with you? how hard can it be?

  • SmokeyJonesCT Smokey Jones (@SmokeyJonesCT) reported

    @PrimeVideo Yankees rays game is extremely glitchy. Constant stop and go with screen glitches. It's not my tv or connection. It's Prime. If youre going to make me use prime to watch the Yankees, can you make sure it works? Fix it now. Thanks

  • moon737beam Donna Marie (@moon737beam) reported

    @AuthorAdamSanto @PrimeVideo Just turn it off. Problem solved.

  • frank_meehan Frank Meehan (@frank_meehan) reported

    @mr_james_c @PrimeVideo That is so true James. Struggling to find something I guess? It's also quite interesting that if you click on the reviews for those flicks, the reviews are few and generally terrible. So how they all get 4.5 is, as you say, inexplicable...

  • bharniman Brian Harniman (@bharniman) reported

    And @PrimeVideo I have the same issue with watching the game this Friday.

  • SachsJonah Jonah Sachs (@SachsJonah) reported

    @PrimeVideo’s Apple TV video player is atrocious. Borderline unusable. Simply does not work with the older Siri remote! Custom tvOS video players should be blocked by App Store review. #tvOS #AppleTV

  • therecanbonlym1 MDC (@therecanbonlym1) reported

    @PrimeVideo The worst show I’ve seen in a long time. Modern writers needs to learn what pacing is and know not everything needs to be an 8 episode event. Bring back 90min movies @amazon

  • duoet Kaylah (@duoet) reported

    @Salvester001 @PrimeVideo Yes and it’s driving me nuts. I’m not sure if I should restart my fire stick to see if that’ll help it

  • CraigCholar Craig C 🌊🇺🇲🤝🇺🇦 (@CraigCholar) reported

    @PrimeVideo Some shows I can half-watch while doing other things. I tried doing that with episode one of Night Sky, but it didn't work for me. I guess I'll rewatch without distractions. The pace is glacially slow, and I still don't know what is really going on.

  • GiroMosca Giro Mosca (@GiroMosca) reported

    @AdeleSellsNJ @PrimeVideo I’m getting it on and off. Very briefly but still annoying. I’m watching on my desktop because I have the larger screen. It must be them. I’ve never had this issue on the games that were on before.

  • dino8352 dino8352 (@dino8352) reported

    @PrimeVideo I think Simmons' work in Counterpart was far better. Hell, I think Counterpart was a much better show in every way.

  • jgonzalez123 Josh Gonzalez (@jgonzalez123) reported

    @DanAlanRourke Same here, and I live in NJ. Doesn’t make sense. @PrimeVideo fix this

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @GiroMosca @PrimeVideo Today no it’s a great picture and sound on the TV. I had contacted them earlier this morning telling her the problem.

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @cosmo27182265 @PrimeVideo I think it was a technical issue they had and corrected it from so many complaints. I contacted them this morning as well.

  • _CitizenO ONY🍊 (@_CitizenO) reported

    @PrimeVideo Just watched, rather forced myself, to finish 1st episode. What a boredom! Will probably work on some as good sleeping aid

  • CardsKevin Kev (@CardsKevin) reported

    @PrimeVideo is the worst. I already know the inning ended a good minute before we saw it on video