Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 05/04/2024 19:50

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Sydney, Brisbane, Perth, Melbourne, Canberra, Townsville, Adelaide, Strathfield, Mandurah, Darwin, Gatton, Gold Coast, Rockingham, Geelong and Sunshine Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaBrisbane Internet
AustraliaPerth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • That_Shane_Guy Shane-o (@That_Shane_Guy) reported

    @VodafoneAU speed on my phone is absolute tripe atm (4-5mbps). I had a look at network upgrades/maintenance for 3803 and nothing is going on so any idea what's happening?

  • TrubbellAtMill Magma Taishi💧😷🇺🇳⚖🍍🍕🇦🇺🇨🇳🇹🇭🇯🇵🦐🦞🦀🦮 (@TrubbellAtMill) reported

    .@VodafoneAU Services out all over Central Sunshine Coast. Have been for over 24 hours. Your customers cannot use #CividSafe apps to sign in.

  • reyah_n IG: reyah_n (@reyah_n) reported

    @VodafoneAU hi, is your mobile app not working having been able to log on for two days.

  • ChrisFilmFan Chris (@ChrisFilmFan) reported

    @VodafoneAU NBN service

  • h_ghatt Houda🍃 (@h_ghatt) reported

    @VodafoneAU @martdrees Looks like it’s still down…

  • PeteMacManus Pete MacManus (@PeteMacManus) reported

    @VodafoneAU Well that sucks…

  • faizan909 Faizan mohammed (@faizan909) reported

    @VodafoneAU I'm fully fed up with your service. I was 25km far from home and suddenly your internet and network gone have to wait long to get back to home and your network coverage. Then I Call the customer support service they said to do some troubleshooting I did but again the same prob.

  • le_darren DK 💉💉 (@le_darren) reported

    @VodafoneAU why can't I get 5G? I have a 5G phone, I pay 5G prices, your add says the world's best 5G bit, I have never had 5G with the 5G phone you sold me. Are you charging for services not provided? Refund for your failure? #fullofcrap @accc where are you? #antiozzie

  • Bozzmania JR Bozza (@Bozzmania) reported

    @VodafoneAU is there a problem with service today in the Illawarra? My phone and nbn reception is suuuuuuuuuper patchy!!

  • anzacthedog Frances Cameron (@anzacthedog) reported

    @VodafoneAU having lots of trouble with wifi failing today and not staying on. Happened three times in a row now plus earlier today. In south of the ACT. Any known issues?

  • mick_cowley Michael Cowley (@mick_cowley) reported

    @VodafoneAU I am in Sydney and I am wondering if there are network problems. I can receive calls but the caller cannot hear me. My wife’s phone is the same and all communication apps work fine. Thanks.

  • MarkH05 THEMH5 (@MarkH05) reported

    @VodafoneAU Hi team... having trouble redeeming.. can someone help me through this?

  • awmalloy Tony Malloy (@awmalloy) reported

    @VodafoneAU @CaseyBriggs Your don't see the problem in knowing what a scan call is when you say numbers can be spoofed?

  • pedro_hit_fit Pedro Ferreira (@pedro_hit_fit) reported

    @VodafoneAU what is happening with your support page? Chat online, doesn't work, call us with error..!!!! Really Vodafone.... terrible. I have issues with network, where my speed was 100mbp to 7mbp .... what's going on????

  • Dalfernious Dal (@Dalfernious) reported

    Internet is getting hella throttled **** australian interntet espessally @Optus @Telstra @VodafoneAU also optus has blocked me haha ahhhhhhhhhh

  • pallavisharda Pallavi Sharda (@pallavisharda) reported

    @VodafoneAU hello! I’ve been trying to reach you guys for about 6 months while I’ve been on the road to altar/change my plan as I’m getting charged for no usage… your phone never connects and the net system also doesn’t work!

  • Kaetrin67 Kaetrin (@Kaetrin67) reported

    @VodafoneAU That really sucks.

  • MariaMbdb808 Maria Bortolotto (@MariaMbdb808) reported

    @VodafoneAU seems I cannot use my Aussie mobile overseas? your app never works? online chat can’t fix it what is going on??

  • msstraighty180 Tiffany (@msstraighty180) reported

    Hi team @VodafoneAU appreciate it's Monday morning but my NBN is soooooo slow I can't get any work done 😳 I checked the @NBN_Australia website and there is no work being done, so I wondered if you'd mind checking for me. Please let me know what details I need to DM you. Thanks

  • feverpitch96 andrew lambkin (@feverpitch96) reported

    @VodafoneAU @PeterIacono Well you've been utter hanging rubbish all day in the Mittagong area, and in the last 20 minutes you've been at a complete standstill on a number of perfectly ordinary websites. So bad at the moment that I'm missing the old dial-up! Was last April not enough for you guys?

  • chrismclay Chris McLay (@chrismclay) reported

    @VodafoneAU And we’re back where we started. @VodafoneAU won’t call me in response to a written complaint about their service people. I have to call them and get which ever random service person answers the call, perhaps even the one I complained about.

  • 194_luqman Luqman (@194_luqman) reported

    @rugbyintel I’m a loyal customer of Vodafone in Australia @VodafoneAU and will stay this way.

  • macstoll Adrian Stoll (@macstoll) reported

    Anyone else out there not being able to log into @PayPalAU using the @VodafoneAU mobile network from their phone? Works on Wifi or VPN, but just not on mobile data directly. Strange. /cc @AskPayPal

  • RodHodgson1 Rod Hodgson (@RodHodgson1) reported

    @VodafoneAU Hi having problem @ 2143. Only have 3G one bar no internet. Please let me know.

  • le_darren DK 💉💉 (@le_darren) reported

    @VodafoneAU So the world's best 5G is not available in Australia. Aren't you only 25% Vodafone owned? This BS marketing campaign is highlighting the weakness in your network and marketing teams. I have lost trust in you (any many more of your customers feel the same).

  • MarkWCAU Mark Corlson (@MarkWCAU) reported

    @VodafoneAU Are you guys aware of service degredation around Bonnyrigg 2177 area? Trying to talk to relative and it's constant cutting out.

  • EchoBra29140414 Echo Bravo (@EchoBra29140414) reported

    @VodafoneAU are having issues in 2207 ?, from last night the internet and call are on and off, I got 1 bar of signal.

  • ChrisFilmFan Chris (@ChrisFilmFan) reported

    @VodafoneAU As I say, they aren't much use so far and because my internet is slow, it cancels the chat. Hence why I'm tweeting you guys

  • duncanfine duncan fine (@duncanfine) reported

    @VodafoneAU Ok - no problem- thanks

  • bingewatchers1 Potter Head (@bingewatchers1) reported

    @VodafoneAU And why wasn’t this communicated to the customers? When is this maintenance going to end? We pay so much for the service & it’s unfair that you fail to communicate with the customers. Anyways whatever feedback we give you guys simply don’t care