Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 37
Paris, Île-de-France 30
Madrid, Comunidad de Madrid 27
Bogotá, Distrito Capital de Bogotá 27
Sturgis, MI 23
London, England 21
Stoke-on-Trent, England 21
Mexico City, CDMX 16
Barcelona, Catalunya 15
Montréal, QC 13
Manchester, England 12
Medellín, Departamento de Antioquia 10
Derby, England 8
São Paulo, SP 8
Toronto, ON 8
Sydney, NSW 8
Bristol, England 7
Nottingham, England 7
Reading, England 7
Santiago, Región Metropolitana 6
Guayaquil, Provincia del Guayas 6
Québec, QC 6
Hackney, England 5
Valencia, Comunitat Valenciana 5
San José, Provincia de San José 5
Zaragoza, Aragon 5
Brisbane, QLD 4
Zapopan, JAL 4
Portland, OR 4
Curitiba, PR 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • QuentinBenoit10 Quentin Benoit (@QuentinBenoit10) reported

    @Outlook Iknow all passwords to every social media app linked to same hotmail it lock me out OF MY MAIN HOTMAIL FIX THIS

  • jgarcia1007 Jonathan Garcia (@jgarcia1007) reported

    @Outlook how do I find the current issue that outlook has? The email has been down since 4pm pst

  • Gus_bball Gus_bball (@Gus_bball) reported

    @Outlook @MicrosoftHelps Microsoft Office 365 Premium user here: I've been trying to add my Gmail accounts into outlook but with no luck. I've followed all steps suggested online but problem persists on Windows 10 Pro. Works well on Mac OS and IOS.

  • CoolPantaloon unko's user page (@CoolPantaloon) reported

    @Outlook I have had this IP address since december 2018, only set up a mailserver this past october and you are the only ones continuing to give me trouble, what gives?

  • mairimacrackerz Dr. MacCrackerz (@mairimacrackerz) reported

    I have no control over my life. It is controlled by .@Outlook And nothing else. Occasionally my bladder takes a stand and then backs down

  • mohaned10001 neverless (@mohaned10001) reported

    @maureenp7 @Outlook I have the same issue they aren’t providing any support 👎🏻

  • BizLowdown Business Lowdown (@BizLowdown) reported

    Word of warning for anyone trying to use @MicrosoftUK @WindowsUK @Outlook for their business. Absolutely appalling technical support service. They show no interest at all. Zero engagement/understanding of the problem. I would never recommend them. Avoid at all costs!

  • marirsv Sri Ram Varadharajan (@marirsv) reported

    @Outlook Thank you for the suggestions and advice, but you have a bug in your system as Security Options work flow is not working. I am available to talk if you want more explanation. Please DM me.

  • mrsschweitzer Maria Schweitzer (@mrsschweitzer) reported

    @Outlook Can you just tell me what error us about since I can’t login.

  • nickishenee nee (@nickishenee) reported

    @Outlook Yea fix that please

  • demiwebb__ Demi (@demiwebb__) reported

    @Outlook hi I’ve tried to contact via email and phone, I can’t receive or send any emails this has been for around a week. It says that my email cannot connect to the server!

  • Vasilios66 SouGamoto Magazaki (@Vasilios66) reported

    @jgarcia1007 @Outlook Pretty much many cities have an issue. I am not connected neither

  • VicJisawesome Michael (@VicJisawesome) reported

    @Outlook Ever since the new iOS update, the app crashes whenever I try to open it. It seems a lot of other people are having this problem too

  • GladTurnings GladTurnings (@GladTurnings) reported

    @GMurphy12 @Outlook Oh dear, Ive got one of those issues on my laptop !

  • joshols94270744 josh olson (@joshols94270744) reported

    @Outlook 💔💔💔what kind of company are u guys the tip that ruins our childhood moments we can't login to our old accounts

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