FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 05/04/2024 20:20

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (52%)

    TV (52%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Brisbane, Sydney, Adelaide, Canberra, Port Stephens, Campbelltown, Townsville and Port Macquarie.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaPerth Internet
AustraliaBrisbane Total Blackout
AustraliaSydney TV
AustraliaSydney Total Blackout
AustraliaAdelaide Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • BigV2011WCE Victor Yong #StayHomeSaveLives (@BigV2011WCE) reported from Westfield, State of Western Australia

    @GemmaTognini Same. Foxtel over Netflix for me. Plus I have never subscribed to Stan. Saved money to subscribe to News Corp papers

  • di_burrowes73 🇦🇺🇦🇺🌹Di__Burrowes🌹🇦🇺🇦🇺 (@di_burrowes73) reported from Wodonga, State of Victoria

    Todays the last day of MAX, CHANNEL V, CMC & SMOOTH... FAREWELL TO 4 GREAT AUSTRALIAN MUSIC CHANNELS SPANNING 25YRS.. Its a decision that foxtel shouldve asked their customers but NOOOO they would rather americanise our music channels.. Youve lost this customer js #DAMNYOUFOXTEL

  • ozdeveloper Steve (@ozdeveloper) reported from Brisbane, State of Queensland

    @simpsoka @damovisa That’s good but as along as I am exempt bc at this time My mates son died in a bath tub when he put a blanket on himself and currently there is a Foxtel add for breeders about chosing which quilt to suficate your child with so master vs main means **** to us.

  • ToughSealTV ToughSeal (@ToughSealTV) reported from Melbourne, State of Victoria

    @kieranbj @MegaBoar @Foxtel @FoxCricket Was going to say it comes down to the $ $

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!

  • RoryRonaldo Rory D (@RoryRonaldo) reported from Sydney, State of New South Wales

    If you ever needed a final justification to cancel your @Foxtel and @australian subs, this is it. Hopefully we’re never subject to @SkyNewsAust in @Qantas lounges again.

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.

  • AdamCurleyMedia Adam Curley (@AdamCurleyMedia) reported from Sydney, State of New South Wales

    Excuse me @FOXTEL_Help but signal is out in Mosman, Sydney. Not easy to do my job with no access to the footy

  • greg_new_farm Self isolating Greg Esq. of New Farm ®️ (@greg_new_farm) reported from Brisbane, State of Queensland

    WTF is happening to Foxtel’s picture #nrl360

  • KR_1973 KR (@KR_1973) reported from Westfield, State of Western Australia

    @FOXTEL_Help The good ****, real music not this crap they spit out now 😉

  • Diamondback1949 Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    So “Binge” is just more Rupert Murdoch News Corp Foxtel ****. Nope.

  • camo2572 💧Darren Camilleri (@camo2572) reported from Geelong, State of Victoria

    @Foxtel @hannahferrier_ I was just watching this show about 20 mins ago and next minute you popped up in my timeline .... WTF ..... SIRI and Google home are you spying on me again !!

  • mrjamesmoore James Moore (@mrjamesmoore) reported from Melbourne, State of Victoria

    ****. So there’s gonna be a month gala of football and we can’t watch it. Shame on you @Foxtel

  • Canceratops Sevan Costanza (@Canceratops) reported from Newcastle, State of New South Wales

    @VitoCDoria @vhatelse @beINSPORTS_AUS @SerieA_EN @Foxtel I hope these disputes mean that Serie A rights are bought by @OptusSport. To just do a blackout by @beINSPORTS_AUS is ridiculous

  • LordNPrior Nicholas Prior (@LordNPrior) reported from Maitland, State of New South Wales

    @TheCurbAU Because I use my parents Foxtel login

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @DeadlineDavis I’d love to see Jason Dunstall’s segment on Foxtel where he bags players for **** kicks at goal (usual dribbles), he’d deserve a mention there because it was tosh choice for a shot.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @dkfcdotnet @DeanRosario @Elia_Santoro @SFynmore Until the legality or otherwise of Foxtel’s reported negotiating position is established, publicly speculating on changes to structure in the next 3 years would itself be bad faith. You’d hope the plans are being developed for public discussion as soon as Foxtel De-commits.

  • _xDAMOx_ Damien Porter (@_xDAMOx_) reported from Adelaide, State of South Australia

    Hey @Foxtel @Telstra Can you please explain why there is no subtitle option on your new streaming service #Binge - pretty disgraceful if this is the case!

  • DaniG88 Daniela Gullaci (@DaniG88) reported from Melbourne, State of Victoria

    @SoundingBoardEp @craighutchy @barrettdamian @abcnews @SHO_Billions @DrinkWiseAus Hutchy needs to get on Breaking Bad and I would also recommend Wentworth on @Foxtel 👌🏽

  • YYarni Jan Laczynski (@YYarni) reported from Melbourne, State of Victoria

    @RicFinlay @FOXTEL_Help I hear a stream service is available from another online provid

  • geenev18 GAVNEV (@geenev18) reported from Melbourne, State of Victoria

    @JarrodRickard @PGATOUR @Foxtel Cause it’s boring as bat ****. #golfsfornerds

  • AlsyAlsy Aletha Wilkinson (@AlsyAlsy) reported from Sydney, State of New South Wales

    Shout out to Cil at @FOXTEL_Help who sorted out our issues in a matter of hours and was super nice the whole time. Top customer service from the social team!!

  • TheDanBarrett Dan Barrett (@TheDanBarrett) reported from Sydney, State of New South Wales

    @alaincrow @binge That's not really a problem as Foxtel is still around for them to watch the shows there.

  • SeaEagleSpur Nathan (@SeaEagleSpur) reported from Melbourne, State of Victoria

    Never been a big commentator whinger, but Jesus... I’ve had to change over from Channel 9 to Foxtel tonight: the panel sounds half asleep & repeats the same thing constantly. The game becomes instantly more watchable with Vossy.

  • TTrish20 TenaciousTrisha | PERTH (@TTrish20) reported from Westfield, State of Western Australia

    The TV show OC for me, it's stupid I tried 5episodes no way was I going to to watch the next 3 seasons 😩 Oh cra...p and the movie SCREAM!! it's stupid 😑😑 watched it Many many many times because every Halloween it gets shown on Foxtel.

  • CRIPPStoniteSC Lincoln Beggs 🐯 (@CRIPPStoniteSC) reported from Lara Lake, State of Victoria

    @FantaRising @Parko23 I have the B8 OLED. Colours look poor on foxtel and free to air. Need to watch alot of high quality 4K content for it to be worth it. Definitely aimed at movie fans and dark rooms.

  • DavidJack20 David Jack (@DavidJack20) reported from Sydney, State of New South Wales

    @MickLynch_Age Mick, I’ve had this issue for 4 days trying to watch “Blood” on SBS On Demand with same notation on the screen. I have no idea. Foxtel and Netflix works fine

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Foxtel Bloody hell everytime we call and seek better deal with Netflix we get charged full amount! You know we already have Netflix yet same problem each time!Never get told to activate ! Another call for refund and more time wasting

  • portdouglas Keithea Schaedler-Hildebrand, Port Douglas realty (@portdouglas) reported from Port Douglas, State of Queensland

    So I had to wait an hour, but bravo to the @Foxtel tech assistant who arrived at a troubleshooting solution which got everything working again. #creditwhereitsdue