E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 15
Atlanta, GA 9
Houston, TX 7
Seattle, WA 6
Naples, FL 4
Scottsdale, AZ 4
Orlando, FL 4
Miami, FL 3
Minneapolis, MN 3
Las Vegas, NV 3
Charlotte, NC 3
Los Angeles, CA 3
Fremont, CA 3
Brooklyn, NY 3
Cincinnati, OH 3
Knoxville, TN 3
San Jose, CA 3
New York City, NY 3
Rochester, NY 3
Boston, MA 3
Denver, CO 3
Winter Garden, FL 2
Sarasota, FL 2
Cambridge, MA 2
Gettysburg, PA 2
Madison, WI 2
Dallas, TX 2
Boise, ID 2
St. Louis, MO 2
Grand Junction, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Greg13868007 Greg (@Greg13868007) reported

    @ApprovalPre @etrade Can't stand their stupid commercials targeting meme stocks!

  • FerangiTrader Ferengi Trader (@FerangiTrader) reported

    @etrade Explain Rule 611 to me. I had a sale limit order set for $NGE. It met and went way above it and yet my sell never triggered. I asked support, they simply said "Rule 611, basically a block trade went up. You are not due anything..." What the hell?

  • us_ofroberto Roberto Aguiar (@us_ofroberto) reported

    @MerrillEdge Agreed on worst service. And average wait time of 60+ minutes (on 3 separate calls this week). Associates place you on hold to never return and test your wait patience. It is in no way a model of any kind of business. @etrade has been pretty efficient.

  • CanYouChill february has been full of heartbreak (@CanYouChill) reported

    @etrade with consistent hold times of 30 minutes a more there has to be a way to schedule a call with customer support.

  • mrdobrev Stefan Dobrev (@mrdobrev) reported

    @JohnnyStock7 @etrade Nah, they don't have customers, they have donors. Criminal company holding me hostage and will not be able to pull my funds. Currently on hold AGAIN, 30 mins and NO resolution, no service, completely brainless and useless people

  • jonathan5tymes jonathan (@jonathan5tymes) reported

    @TheBuck44Man @etrade They took buy bottom away? Just wait for the “glitch” tomorrow and Monday. @TDAmeritrade investors be ready. Take screen shots.

  • JeffyBezosJr Jeffy Bezos Jr (@JeffyBezosJr) reported

    @etrade WTF is wrong with your site? I can't close out any trades!!!!!!!

  • JohnnyStock7 Bourbon Bob (@JohnnyStock7) reported

    Still nothing from @etrade. Would get more service if I complained about a hair on my Arby’s sandwich. Pathetically ran company.

  • Ashishkgdr Ashish Gupta MD MBA (@Ashishkgdr) reported

    @etrade hi, I am ur customer for last 5 years and want to upgrade my ac so I can short sell. Can someone help?

  • Hedfam19 Eddie G (@Hedfam19) reported

    @etrade Hi. Why did you turn off messaging capabilities in the app in the message center? Nobody answers your 800 number and live chat is down. A lot of us never received a proxy vote control number email for voting ape/amc. This is shady. Please turn on messaging in the app

  • dekrunner Diane (@dekrunner) reported

    @etrade I called as my account balances were way off, was assured my accounts are safe and your website is having issues, please advise?

  • Clingdaddy1 Clingdaddy (@Clingdaddy1) reported

    @etrade Customer Service @etrade is the worst and it’s been horrible since the pandemic. It is impossible to speak to someone in less than 30 minutes between 8:30am-5:30pm cst. Switching to @CharlesSchwab

  • tbotrades Tbo (@tbotrades) reported

    @etrade hey maybe tweet that you are having problems with cancelling orders and screwing everyone using your platform

  • lilbitalot lilbitalot (@lilbitalot) reported

    @turbotax @TeamTurboTax & @etrade Your tax forms import is not working.

  • JohnnyStock7 Bourbon Bob (@JohnnyStock7) reported

    @Hedfam19 @etrade Company has gone down hill. Had my stock certificate for over a week and still not deposited and tradeable. Costing me $1000’s of dollars.

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