E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 15 |
Atlanta, GA | 9 |
Houston, TX | 7 |
Seattle, WA | 6 |
Naples, FL | 4 |
Scottsdale, AZ | 4 |
Orlando, FL | 4 |
Miami, FL | 3 |
Minneapolis, MN | 3 |
Las Vegas, NV | 3 |
Charlotte, NC | 3 |
Los Angeles, CA | 3 |
Fremont, CA | 3 |
Brooklyn, NY | 3 |
Cincinnati, OH | 3 |
Knoxville, TN | 3 |
San Jose, CA | 3 |
New York City, NY | 3 |
Rochester, NY | 3 |
Boston, MA | 3 |
Denver, CO | 3 |
Winter Garden, FL | 2 |
Sarasota, FL | 2 |
Cambridge, MA | 2 |
Gettysburg, PA | 2 |
Madison, WI | 2 |
Dallas, TX | 2 |
Boise, ID | 2 |
St. Louis, MO | 2 |
Grand Junction, CO | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Greg
(@Greg13868007) reported
@ApprovalPre @etrade Can't stand their stupid commercials targeting meme stocks!
-
Ferengi Trader
(@FerangiTrader) reported
@etrade Explain Rule 611 to me. I had a sale limit order set for $NGE. It met and went way above it and yet my sell never triggered. I asked support, they simply said "Rule 611, basically a block trade went up. You are not due anything..." What the hell?
-
Roberto Aguiar
(@us_ofroberto) reported
@MerrillEdge Agreed on worst service. And average wait time of 60+ minutes (on 3 separate calls this week). Associates place you on hold to never return and test your wait patience. It is in no way a model of any kind of business. @etrade has been pretty efficient.
-
february has been full of heartbreak
(@CanYouChill) reported
@etrade with consistent hold times of 30 minutes a more there has to be a way to schedule a call with customer support.
-
Stefan Dobrev
(@mrdobrev) reported
@JohnnyStock7 @etrade Nah, they don't have customers, they have donors. Criminal company holding me hostage and will not be able to pull my funds. Currently on hold AGAIN, 30 mins and NO resolution, no service, completely brainless and useless people
-
jonathan
(@jonathan5tymes) reported
@TheBuck44Man @etrade They took buy bottom away? Just wait for the “glitch” tomorrow and Monday. @TDAmeritrade investors be ready. Take screen shots.
-
Jeffy Bezos Jr
(@JeffyBezosJr) reported
@etrade WTF is wrong with your site? I can't close out any trades!!!!!!!
-
Bourbon Bob
(@JohnnyStock7) reported
Still nothing from @etrade. Would get more service if I complained about a hair on my Arby’s sandwich. Pathetically ran company.
-
Ashish Gupta MD MBA
(@Ashishkgdr) reported
@etrade hi, I am ur customer for last 5 years and want to upgrade my ac so I can short sell. Can someone help?
-
Eddie G
(@Hedfam19) reported
@etrade Hi. Why did you turn off messaging capabilities in the app in the message center? Nobody answers your 800 number and live chat is down. A lot of us never received a proxy vote control number email for voting ape/amc. This is shady. Please turn on messaging in the app
-
Diane
(@dekrunner) reported
@etrade I called as my account balances were way off, was assured my accounts are safe and your website is having issues, please advise?
-
Clingdaddy
(@Clingdaddy1) reported
@etrade Customer Service @etrade is the worst and it’s been horrible since the pandemic. It is impossible to speak to someone in less than 30 minutes between 8:30am-5:30pm cst. Switching to @CharlesSchwab
-
Tbo
(@tbotrades) reported
@etrade hey maybe tweet that you are having problems with cancelling orders and screwing everyone using your platform
-
lilbitalot
(@lilbitalot) reported
@turbotax @TeamTurboTax & @etrade Your tax forms import is not working.
-
Bourbon Bob
(@JohnnyStock7) reported
@Hedfam19 @etrade Company has gone down hill. Had my stock certificate for over a week and still not deposited and tradeable. Costing me $1000’s of dollars.