Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vejer de la Frontera, Andalucía 12
Barcelona, Catalunya 6
Milan, Lombardia 6
Rome, Lazio 6
Madrid, Comunidad de Madrid 5
São Paulo, SP 3
Manaus, AM 3
San Sebastián de los Reyes, Comunidad de Madrid 3
Ciudad Real, Castilla-La Mancha 3
Sant Hilari Sacalm, Catalunya 3
Sevilla, Andalucía 2
Nairobi, Nairobi 2
Rio de Janeiro, RJ 2
Mexico City, CDMX 2
Strasbourg, ACAL 2
Oviedo, Principality of Asturias 2
Santo André, SP 2
Bogotá, Distrito Capital de Bogotá 2
Fasano, Puglia 2
Belfort, Bourgogne-Franche-Comté 2
Dallas, TX 2
Leigh, England 2
Padova, Veneto 2
Curitiba, PR 2
Inglewood, CA 2
La Laguna, Canary Islands 2
Naples, Campania 1
Fortaleza, CE 1
Le Fossat, Occitanie 1
Itaberaí, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • kabanevrse 。 (@kabanevrse) reported

    everytime my wifi isn't working i just play candy crush 👍

  • FATLIZZ0 Fabs 파비오 (@FATLIZZ0) reported

    What is it with Windows and its extreme lag? My grandpa literally bought a Surface in 2019 and it’s already slow AF and he only uses it for Facebook and Candy Crush

  • kanufree 🅕🅡🅔🅔🅓🅞🅜 ● (@kanufree) reported

    @CandyCrushSaga My 8 years old son would do without a problem

  • cohnysty Cameron Ohnysty (@cohnysty) reported

    Ministry’s “Just One Fix” was actually about a dude stuck on the side of the road with no mechanics skills making a deal with the devil for his tire to be changed without attempting to do it himself so that he could play candy crush

  • camiicampb camille (@camiicampb) reported

    it's time to fix my candy crush addiction. it's been 8 years

  • Booyahcacha Booyahcacha © (@Booyahcacha) reported

    @CandyCrushSaga why does the app keep having issues connecting to the chocolate box? Up to date and everything

  • tay_slag Taylor Slagle (@tay_slag) reported

    Candy Crush really gets me with that “swipe your stress away” like I’m on level 1,086 so I don’t think it’s working dude

  • CMeaganmary1 Mary C (@CMeaganmary1) reported

    @khloekardashian @TheEllenShow are u on it?.....No ty lol disaster to watch painful more like it....Ellen is a friend of your moms and lives in the neighborhood she is working on trying to keep u relevant u cant do this on your own so sad ...go play Candy Crush

  • YourMomsucksTho 🇺🇸E.🇺🇸 (@YourMomsucksTho) reported

    math problem [show your work] if a mom has 4 shots before 9am on a saturday, and 3 kids want waffles but 2 want pancakes, why is the cat in the washing machine and how fast can she bring her husband a plunger while he's playing candy crush on the toilet for 97 minutes

  • KevinHorn_ K-Horn (@KevinHorn_) reported

    Nothin a lil candy crush can’t fix

  • rubyisoverparty stink runs the game (@rubyisoverparty) reported

    HELP! I got addicted to the nyt crossword app during my 7 day trial and now they want me to subscribe 😭 anyone have a login I could borrow or know of a different crossword app that is like written by smart people and doesn't look like candy crush????

  • murrayman90 Ross (@murrayman90) reported

    @iluskaL @CandyCrushSaga @CandyCrushSaga you said we’d get an update yesterday on the 13th, but still no update. Therefore the error message remains…

  • Rocketman_86 Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England

    @Gallagherlad95 Tbf even shops can be lapse in picking out problem gamblers. I know someone who used work in one and their day often consisted of playing on candy crush as people were just on slots they never checked how much was put in.

  • Sadiku1947 mo bama (@Sadiku1947) reported

    @christineday123 @CandyCrushSaga They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • deanna56 Deanna Briner (@deanna56) reported

    @CandyCrushSaga my chocolate box has been showing “The server could not be contacted” for about 3 weeks. Anything i can do to fix?

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